Ukusebenzisa uhlelo lokusebenza lweFNB ukuze ubuyisele inkokhelo kungaba lula uma usuyazi ukuthi kufanele wenze ini. Kufanele uyisebenzise iFNB Banking App, Online Banking, noma i-Cellphone Banking ukuze wenze lokhu noma kuphi, noma kunini. Lokhu kukuvumela ukuthi ulawule izinsiza zakho zezimali wonke amehlo ethu kumadivayisi eselula ethu.
Enkuluseni yezinkokhelo ezikwi-intanethi, ukufunda indlela yokuhoxisa inkokhelo esebenze kungenzeka kube yinto enhle ka-2025. Abantu abaningi babe nesidingo salokhu kuhlangabezana, ngezizathu ezifana nezeluleko ezingalungile noma izithengiselwano ezingavumelekile. Uma lendaba ikukhathaza, umhlahlandlela wokuthi ungabuyisela kanjani inkokhelo kuFNB app uyigugu.
Ukuba namathuba afana nala kupha abasebenzisi ithuba elizibekile phezu kwezimali zabo ezidlule. Ngokulandela izinyathelo ezichazwe kuhlelo lokusebenza lweFNB, wonke umuntu angaphinde abhekane nezehlakalo ezifana nezi, kuqinisekiswe ukuphepha kwezimali zabo ngaphandle kobunzima obukhulu.
Ukubhalisa kanye Nokungena ku-FNB App
Ukubhalisa nokungena kuhlelo lwe-FNB App kuhilela ukudala i-akhawunti ye-online banking bese ungena ngemvume usebenzisa i-smartphone yakho. Lokhu kuzosiza abasebenzisi ukulawula izimali zabo ngokusebenziseka kalula kwe-cellphone banking.
Ukudala i-Akhawunti Ye-Online Banking
Ukudala i-akhawunti ye-online banking ku-FNB kuyinqubo elula enamazinyathelo ambalwa anembile. Uqala ngokuvakashela iwebhusayithi ye-FNB noma ukulanda uhlelo lokusebenza lwe-FNB App kudivayisi yakho. Esikhathini sokubhalisa, kumelwe ube nolwazi lwakho lomuntu siqu, oluhlanganisa imininingwane yokuxhumana nokuhlonza.
Ukuqinisekisa ukuthi idatha yakho ivikelekile, kufanele udale igama lomsebenzisi elihlukile nephasiwedi eqinile. I-FNB izokuthumelela isiqinisekiso nge-imeyili noma ngomyalezo wombhalo ukuqinisekisa ukuthi ulwazi olufakile lunganikeza ukufinyelela okuphephile ku-akhawunti yakho.
Ukungena Ngemvume ku-FNB App
Ukungena ku-FNB App kudinga kuphela imizuzu embalwa, kodwa kubalulekile ukuqinisekisa ukuphepha kweseshini yakho. Uma usuqalile i-app, uzoba nesikwele sokungena ngemvume esicela igama lomsebenzisi nephasiwedi obhalisiwe.
Uma wephula noma ulahlekelwa iphasiwedi yakho, uhlelo lokusebenza luhlinzeka ngezindlela zokubuyisela, ezihlanganisa i-option yokusetha kabusha iphasiwedi. Lokhu kudinga ukuba ukwazi ukusebenzisa ulwazi lokuqinisekisa ngenombolo yokuxhumana noma i-imeyili oyimakishise okusobala. Lokhu kubalulekile ekuqinisekiseni ukuthi i-akhawunti yakho iphathwa ngokuvikelekile.
Indlela Yokwenza Ukukhansela Inkokhelo
Ukukhansela inkokhelo kuhlelo lokusebenza lwe-FNB kungaba yindlela esheshayo futhi elula. Lokhu kuhlanganisa izinyathelo ezithile ezizogcina izimali zakho zivikelekile kuzo zonke izimo okufanele zikhanselwe.
Ukukhansela i-Debit Order
Uma kudingeka ukhansela i-debit order, ungasebenzisa uhlelo lokusebenza lwe-FNB. Yenza lokhu ngokuvula uhlelo lokusebenza bese ufaka imininingwane yokungena ngemvume.
Ngemuva kokungena, hamba ku “Debit Orders” bese uchofoza ku “View All”. Khetha i-debit order ofuna ukuyikhansela. Lokhu kuzosiza ukunqanda ukunikwa imali okuwukukhishwa okukababa ngempelasonto.
Futhi, ungenza lokhu nge Online Banking noma i-Cellphone Banking ngokushaya i-120321# bese ungena ngemvume. Lokhu kuvumela ukulawula imali yakho, kusukela noma kuphi, nganoma yisiphi isikhathi.
Ukubuyisela Inkokhelo Yomkhonyovu
Uma kunokwenzeka kokukhwabanisa lapho kuthengwe, ungafaka isicelo sokubuyiselwa kwemali nge-FNB App. Vula uhlelo lokusebenza bese uqondisa ku-Payment Transactions.
Hlola uhlu lwezingosi zakho zokuthenga, bese ubika noma iliphi elibonakala njengomkhonyovu. Lokhu kuyisinyathelo esibalulekile kwinkokhelo engashaywe wukukhwabanisa ngoba kuvumela ukubuyiselwa kwemale etsheliwe. Izicelo zokubuyiselwa kwemali zingafakwa futhi ngendlela ye-FNB Online Banking ukuze kutholakale ukwesekwa okwengeziwe.
Ukukhansela Ukuthenga Kwakho
Ukukhansela ukuthenga okwenziwe ngokuphambene kungaba yiqiniso. Uma uphothula ukuthenga ngaphambi kwesikhathi noma waqaphela iphutha, sebenzisa uhlelo lokusebenza lwe-FNB ukuhlola uhlu lwezingosi zokuthenga yakho. Thola ukuthenga okuthile bese ucela ukubuyiselwa kwemali.
Khumbula ukuthi ukucela ukubuyiselwa kwemali kungahle kuthathe isikhathi esithile, kepha kuyisinyathelo esibalulekile sokwenza isiqiniseko sokuthi izimali zakho ziphephile. Lokhu kusebenza noma ngabe kuthengwe nsukuzonke noma uma izimali zibethelwe ngokungazi.
Ukusebenzisa i-eWallet
Ukusebenzisa i-eWallet ku-FNB app kuyindlela elula nekhuselekile yokudlulisa nokuthola imali kubantu abahlukene. Lesi sigaba sigxila ekudluliseni imali nge-eWallet nasekubuyiseleni izinkokhelo ezenziwe nge-eWallet usebenzisa i-FNB app.
Ukudlulisa Imali Nge-eWallet
Eqaleni, ukuze adlulisele imali, umuntu kumele angene kusebenza FNB app ngemvume yakhe engena. Ngemuva kwalokho, uzokhetha inketho ye-eWallet kumenyu yokukhokha.
Kubalulekile ukuthi adinge inombolo yocingo yomamukeli ngoba iyisici esibalulekile kulo mkhiqizo wama-electronics. Lokhu kulandela ukuthi umuntu agcwalise inani lemali azodlulisa futhi aqinisekise iadili. Lokhu kuzoba lula futhi kusheshe ngoba kwenziwa cishe kube yinto ethitihisa tap kumakhalekhukhwini.
Ukubuyisela Inkokhelo Esuka ku-eWallet
Ukubuyisela inkokhelo eseyenziwe nge-eWallet akunzima uma kwenziwe ngokucophelela. Abasebenzisi bangaqala ngokungena ku-FNB app bese bekhetha isilinganiso semali adinga ukumisiwe. Kuyadingeka bakhethe i-history bese ukuthola ingxenye yama-reversals.
Isinyathelo sokugcina silingana nokuchofoza ekhasi lokushaya ihlombe kwabathintwanda eceleni. Lokhu kuzokwenza kube lula ngisho nabatholi abasebenzisa iselula yabo yokuxhuma. Ngalesi senzo, abantu bazosiza ukugwema noma ukuphinda ikhokhwe izinkokhelo ezingafunwa futhi ekhaya ngasikhathi esisodwa.
Imininingwane Yokuxhumana ne-FNB
Ukuze ufinyelele ku-FNB, ungenza njalo ngezindlela ezahlukene, kuhlanganisa ucingo, iwebhusayithi, kanye ne-app eselula.
Izindlela Zokuxhumana:
- Ifoni: FNB inikeza inombolo yamahhala ongayishayela uma uthanda ukuthola usizo.
- Iwebhusayithi: Ngaleli phephandaba, ungalandela izixhumanisi ze-SOCIAL_MEDIA ne-FAQ ukuthola ulwazi oludingayo.
I-FNB App:
I-FNB inepulatifomu ephathekayo ehlinzeka ngemininingwane yokuxhumana kanye nezinsizakalo zokudla kanye nabanye abahlinzeki abafana ne-SPAR.
Amabhizinisi Amaphuzu Okuqinisekisa Okuxhumene Nayo:
- Ukugubha okhetho lwebhizinisi: FNB iqinisekisa ukusebenzisana nabaphakeli abafana nezitolo.
- Izinsizakalo eziku-inthanethi: Bangawusebenzisa kokubili umngcele wokuxhumana & ibhizinisi lekhwalithi usebenzise izinzuzo zokuhlangana namakhasimende.