Moya App SASSA R370 Grant: Complete Guide to Checking Your Status Without Data
How to use Moya App to check your SASSA SRD grant status for free
Last updated: December 2025
Table of Contents
What is Moya App?
Moya App is a free mobile application for South Africans. It lets you check your SASSA R370 grant status. You do not need data or airtime to use it. This is called “zero-rated” or “data-free” service.
The app was created by a private company called Datafree. It is not owned by SASSA or the government. However, it connects directly to the official SASSA website. This means you get real information from SASSA.
The Moya App works on four South African mobile networks. These are MTN, Vodacom, Cell C, and Telkom. You can use it even when you have no data.
Important Note:
Moya App is not part of SASSA. It is a third-party app that helps you access SASSA services. The app is safe and legitimate.
What Can You Do on Moya App?
With the Moya App, you can:
- Check your SASSA R370 grant status for free
- See your payment date when it is approved
- Apply for the SRD R370 grant
- Update your banking details
- View your payment history
- Send messages to friends and family (also data-free)
- Access other services like news and weather
The app is available in English. It works on both Android phones and iPhones. You must have Android version 5.0 or higher. For iPhones, you need iOS 11 or higher.
✅ How to Download and Install Moya App
Downloading Moya App is simple and free. Follow these steps based on your phone type.
For Android Phones
Step 1: Open Google Play Store
Find the Play Store app on your phone. It has a colorful triangle icon. Tap on it to open.
Step 2: Search for Moya App
Tap the search bar at the top. Type “Moya App” or “MoyaApp Datafree”. Press the search button.
Step 3: Find the Right App
Look for the app by “Moya App (Pty) Ltd”. The app icon is usually green with “Moya” written on it. Make sure it says “Datafree” in the name.
Step 4: Install the App
Tap the “Install” button. Wait for the app to download. This may take a few minutes depending on your internet.
Step 5: Open the App
When installation is done, tap “Open”. You can also find the app on your home screen.
For iPhone (iOS)
Step 1: Open App Store
Find the App Store on your iPhone. It has a blue icon with a white “A”. Tap to open it.
Step 2: Search for Moya
Tap the search icon at the bottom. Type “Moya App Datafree” in the search box. Tap search.
Step 3: Download the App
Find the app by “Moya App (Pty) Ltd”. Tap “Get” next to the app name. You may need to enter your Apple ID password.
Step 4: Wait for Installation
The app will download and install automatically. When done, tap “Open” to start using it.
⚠️ Important:
You need data or WiFi to download the app. Once installed, you can use it without data. Keep your mobile data turned on when using the app.
Setting Up Moya App for the First Time
When you open Moya App for the first time, you must set it up. This only happens once.
Step 1: Welcome Screen
You will see a welcome message. Tap “Continue” or “Next”.
Step 2: Accept Terms and Conditions
Read the terms and conditions. Tick the box to agree. You must also confirm you are over 18 years old.
Step 3: Select Your Country
Choose “South Africa” from the country list. This is very important for the data-free service.
Step 4: Enter Your Mobile Number
Type in your South African mobile number. Make sure it is correct. Use the same number you used for SASSA.
Step 5: Verify Your Number
Moya will send you a verification code by SMS. Enter this code in the app. This confirms your phone number.
✅ How to Check Your SASSA R370 Grant Status
Once Moya App is set up, checking your status is easy. Follow these simple steps.
Step 1: Open Moya App
Find the Moya App icon on your phone. Tap it to open the app. Make sure your mobile data is ON.
Step 2: Find the Discover Section
Look at the bottom of the screen. You will see “Discover” or “Services”. Tap on this button.
Step 3: Find SASSA Services
Scroll down until you find “SRD” or “SASSA Grant”. It might say “Social Relief of Distress”. Tap on this option.
Step 4: Enter Your Details
You will see a form with two boxes. Enter your 13-digit ID number in the first box. Enter your mobile phone number in the second box.
Step 5: Check Status
Tap the “Check Status” or “Submit” button. Wait a few seconds. Your status will appear on the screen.
Understanding Your Status
Your status will show one of these results:
| Status | What It Means |
|---|---|
| Approved | Your grant is approved. You will get paid this month. Check for your payment date. |
| Pending | SASSA is still checking your application. Wait for more updates. Check again in a few days. |
| Declined | Your application was not approved. You can appeal this decision within 30 days. |
| Failed | There is a problem with your application. Usually ID verification issues. Contact SASSA. |
| No Banking Details | You are approved but need to add banking details. Update your details on the SASSA website. |
✅ Good News for Approved Applications:
When your status shows “Approved”, your payment date will appear. SASSA usually pays between the 25th and 31st of each month. Check your status regularly.
How to Apply for SASSA R370 Grant Using Moya App
If you have not applied yet, you can do it on Moya App. The process is simple and data-free.
Step 1: Open SASSA Section
Open Moya App and go to the Discover section. Find and tap on “SRD Application” or “Apply for Grant”.
Step 2: Read the Information
You will see information about the grant. Read it carefully. Make sure you qualify before applying.
Step 3: Start Your Application
Tap “Apply Now” or “Start Application”. You will be taken to the application form.
Step 4: Fill in Your Details
Enter all required information. This includes your ID number, mobile number, and banking details. Make sure everything is correct.
Step 5: Review and Submit
Check all your details carefully. When happy, tap “Submit”. You will get a confirmation message.
Step 6: Save Your Reference Number
SASSA will give you a reference number. Write it down. You need this to check your status later.
📋 What You Need to Use Moya App
To use Moya App for SASSA services, you need these things:
Required Items
- A smartphone (Android or iPhone)
- Your 13-digit South African ID number
- Your mobile phone number (the one registered with SASSA)
- Mobile network: MTN, Vodacom, Cell C, or Telkom
- Mobile data turned ON (even with zero balance)
To Apply for R370 Grant
If you want to apply, you also need:
- Your full banking details (bank name, account number, branch code)
- Proof that you are unemployed
- Confirmation you get no other government grants
- You must be 18 to 60 years old
Important About Income:
Your monthly income must be less than R624. Your bank balance must also be below R624. If you earn more, you do not qualify.
✅ Benefits of Using Moya App for SASSA
Moya App offers many advantages for checking your SASSA grant. Here are the main benefits:
1. Completely Free – No Data Costs
The biggest benefit is that it costs nothing. You do not use any data when checking SASSA status. This is called “zero-rated” service. You save money on data bundles.
2. Works Without Airtime
Even if you have no airtime or data balance, the app works. Your phone data must be switched ON, but you need no credit.
3. Check Status Anytime
You can check your status at any time. No need to wait in long queues at SASSA offices. No need to make expensive phone calls.
4. Fast and Easy to Use
The app is designed to be simple. Even if you are not good with phones, it is easy. Results appear in seconds.
5. Safe and Secure
Moya App connects directly to the official SASSA website. Your information goes to SASSA’s secure servers. It uses SSL encryption for safety.
6. No Need to Visit SASSA Office
You avoid travelling to SASSA offices. Save time and transport money. This is especially helpful for people in rural areas.
7. Other Services Available
Moya App offers more than just SASSA services. You can send messages, read news, and access other information. All data-free.
🚨 URGENT: SASSA Grant Scam Warnings
Scammers are targeting SASSA grant beneficiaries. Read this section carefully. It could save you from losing money or having your identity stolen.
Common SASSA Scams in 2025
Be aware of these dangerous scams:
1. Fake R700 or R3,070 Grant Scams
Scammers send messages saying SASSA is offering R700 or R3,070 grants. This is FALSE. The SRD grant is R370 only. No other amount exists. These messages contain phishing links that steal your information.
2. Upfront Fee Scams
Someone contacts you saying they can help you get approved. They ask you to pay R50, R100, or more first. SASSA NEVER charges any fees for applications or approvals.
3. Loan Shark Scams
People offer loans against your SASSA grant. They keep your SASSA card as security. This is illegal. Never give your SASSA card or bank card to anyone.
4. SMS Phishing Scams
You get SMS saying your grant is suspended. The message says “Click here to reactivate”. This is fake. SASSA does not send links by SMS.
5. WhatsApp Scams
Someone on WhatsApp claims to work for SASSA. They ask for your ID number, PIN, or banking details. SASSA does not use WhatsApp for official communication.
6. Bonus Payment Scams
Messages claim SASSA is giving bonus payments or special grants. You must “claim” by clicking a link. This is FALSE. SASSA does not offer bonus payments.
7. Identity Theft and Fraud
Criminals use stolen ID numbers to apply for grants. They change banking details to steal payments. This happened to thousands in 2024. Protect your ID number.
How to Protect Yourself
- NEVER pay anyone to help you apply or get approved
- NEVER share your ID number, PIN, or banking details
- NEVER give your SASSA card or bank card to anyone
- NEVER click on links in SMS or WhatsApp about SASSA
- Use only official SASSA channels (website, Moya App, or SASSA offices)
- Check your status regularly to spot unauthorized applications
- Report any suspicious activity immediately
- Remember: The R370 grant is FREE. No fees, no charges, ever.
Red Flags – Signs of a Scam
Be suspicious if someone:
- Asks for money before helping you
- Promises guaranteed approval for a fee
- Claims to be from SASSA but contacts you on WhatsApp
- Sends you a link to click
- Asks for your PIN, password, or OTP code
- Offers grants that do not exist (like R700 or R3,070)
- Pressures you to act quickly
- Claims SASSA is giving out special payments
If You Are Scammed – Act Fast
If you think you have been scammed:
- Call SASSA fraud hotline immediately: 0800 60 10 11
- Report to South African Police Service (SAPS): 08600 10111
- Contact National Anti-Corruption Hotline: 0800 701 701
- Check your bank account for unauthorized transactions
- Change your banking PIN immediately
- Visit your nearest SASSA office to report
Other Ways to Check Your SASSA R370 Status
If you cannot use Moya App, there are other official ways to check your grant status. All these methods are legitimate and safe.
1. SASSA Official Website
Visit: srd.sassa.gov.za
Enter your ID number and phone number. Click “Check Status”. You need data or WiFi to use this method.
Cost: You use your own data. About 2-5 MB per check.
2. SASSA Toll-Free Helpline
Call: 0800 60 10 11
This number is toll-free. You pay nothing. Tell the agent you want to check your SRD status. Give them your ID number.
Cost: Free from any phone in South Africa.
3. WhatsApp Status Check
Number: 082 046 8553
Save this number in your phone. Send “Hi” on WhatsApp. Follow the prompts. You will be asked for your ID number.
Cost: Uses WhatsApp data. Very small amount.
4. USSD Code
Dial: *120*3210# or *120*69277#
This works on all South African networks. Follow the on-screen menu. Select SASSA option. Enter your ID number when asked.
Cost: May use small airtime. Check with your network.
5. Visit SASSA Office
Find your nearest SASSA office. Bring your ID book or ID card. Tell the staff you want to check your status. They will help you.
Cost: Free, but you pay transport costs.
| Method | Data Cost | Best For |
|---|---|---|
| Moya App | Zero (free) | People with no data or airtime |
| Website | 2-5 MB | People with WiFi or data |
| Helpline | Free call | People who prefer speaking to someone |
| Very small | WhatsApp users with some data | |
| SASSA Office | Zero (free) | People without phones or who need help |
⚠️ Common Problems and Solutions
If you have problems using Moya App, try these solutions:
Problem: App Not Working
Solution: Make sure your mobile data is turned ON. Even though the app is data-free, your data must be switched on. Also check that you have good network signal.
Problem: Cannot Find SASSA Section
Solution: Look for “Discover” or “Services” at the bottom. Scroll down slowly. The SASSA option might say “SRD”, “Social Relief”, or “Grants”.
Problem: ID Number Rejected
Solution: Make sure you type all 13 digits correctly. Do not add spaces or dashes. Check your ID book for the correct number.
Problem: Status Shows “Failed”
Solution: This usually means ID verification problem. Contact SASSA helpline on 0800 60 10 11. You may need to visit a SASSA office to update your details.
Problem: App Keeps Crashing
Solution: Delete the app and install it again. Go to Play Store or App Store. Search for “Moya App”. Reinstall it. This fixes most crashes.
Problem: Not Getting Verification Code
Solution: Check that your phone number is correct. Make sure you have network signal. Wait 2-3 minutes. Request the code again if needed.
📞 Important SASSA Contact Numbers
Save these official contact numbers. Only use these for SASSA matters.
| Purpose | Contact Details |
|---|---|
| General Enquiries & Status Check | 0800 60 10 11 (toll-free) |
| Report Fraud & Scams | 0800 701 701 (toll-free) |
| Email for Enquiries | GrantsEnquiries@sassa.gov.za |
| Email for Fraud Reports | reportfraud@sassa.gov.za |
| WhatsApp Status Check | 082 046 8553 |
| Report Crime (SAPS) | 08600 10111 (toll-free) |
| National Anti-Corruption Hotline | 0800 701 701 (toll-free) |
SASSA Head Office Address
Physical Address:
SASSA House, 501 Prodinsa Building
Corner Beatrix and Pretorius Street
Pretoria, 0002
Postal Address:
Private Bag X55662
Arcadia, Pretoria, 0083
Office Hours:
Monday to Friday: 08:00 – 16:00 (excluding public holidays)
💰 SASSA R370 Grant Payment Information
Here is important information about your R370 grant payment.
When Do Payments Happen?
SASSA pays the R370 grant every month. Payment dates are usually between the 25th and 31st of the month. However, the exact date can change. Check your status regularly to see your specific payment date.
How Much Do You Get?
The Social Relief of Distress grant is R370 per month in 2025. This amount was increased from R350 in April 2024. The grant helps with basic needs like food.
How to Receive Your Payment
You can receive payment in these ways:
- Direct bank deposit to your account
- Collection at Post Office branches
- SASSA card at ATMs or retailers
✅ Important About Banking Details:
Make sure your banking details are correct on SASSA system. Wrong details cause payment delays. You can update your details on the SASSA website or at any SASSA office.
Payment Dates for December 2025
For December 2025, payments typically start from 22 December. Check your status on Moya App to see your exact payment date. Payment dates can vary slightly each month.
📋 Your Rights as a SASSA Beneficiary
As a SASSA grant applicant or beneficiary, you have important rights. Know them and use them.
You Have the Right To:
- Apply for grants without paying any fees
- Check your status at any time for free
- Know why your application was declined
- Appeal a declined decision within 30 days
- Be treated with respect at SASSA offices
- Privacy and protection of your personal information
- Receive your payment on time without deductions
- Report fraud without fear
- Access information about grants in your language
If Your Application is Declined
You have the right to appeal. You must appeal within 30 days of the decline. The appeal is free. You can do it online or at any SASSA office.
If You Have a Complaint
You can complain if:
- SASSA staff treat you badly
- Your payment is late without reason
- Someone asks you for money
- Your information is shared without permission
- You cannot access services
Where to complain:
- Call SASSA helpline: 0800 60 10 11
- Visit your nearest SASSA office
- Email: GrantsEnquiries@sassa.gov.za
- Contact Public Protector: 0800 112 040
❓ Frequently Asked Questions
Q: Is Moya App safe to use for SASSA?
A: Yes. Moya App is safe. It connects directly to the official SASSA website. Your information is protected with SSL encryption. However, Moya is not owned by SASSA.
Q: Do I need airtime to use Moya App?
A: No. Moya App is zero-rated. You do not need airtime or data. But you must keep your mobile data switched ON.
Q: Which networks work with Moya App?
A: MTN, Vodacom, Cell C, and Telkom. The data-free service only works on these four networks in South Africa.
Q: Can I apply for the R370 grant on Moya App?
A: Yes. You can apply for the SRD R370 grant through Moya App. It is data-free. Follow the steps in the SASSA section of the app.
Q: How often should I check my status?
A: Check at least once a week. SASSA updates information regularly. This helps you know when payment is coming.
Q: What if my status shows “Pending” for months?
A: Contact SASSA helpline on 0800 60 10 11. Long pending status is not normal. They can check what is causing the delay.
Q: Can someone else check my status for me?
A: No. Never share your ID number with anyone. Check your own status. This protects you from fraud.
Q: Is there a fee to download Moya App?
A: No. The app is completely free to download. You only need data or WiFi to download it the first time.
Q: What if I change my phone number?
A: You must update your number with SASSA. Visit a SASSA office or use the SASSA website. Bring your ID and proof of your new number.
Our Final Recommendations
Moya App is an excellent free tool for checking your SASSA R370 grant status. It saves you money because it uses no data. It saves you time because you do not need to queue at offices. It is safe when you use it correctly.
Remember these key points: Download Moya App only from official app stores. Never pay anyone to help you with SASSA. Never share your ID number, PIN, or banking details. Check your status regularly to stay informed. Report any scams immediately.
The R370 grant exists to help unemployed South Africans. It is your right to apply and receive payment if you qualify. Use Moya App or other official methods to access this support. Stay safe from scammers who target vulnerable people.
If you need help, contact SASSA directly on 0800 60 10 11. This helpline is free. The staff will assist you with any problems or questions. You can also visit your nearest SASSA office for face-to-face help.
Disclaimer: This information is provided for educational purposes and was last updated in December 2025. Financial regulations, fees, and requirements may change. Always verify current information with official sources before making financial decisions. Moya App is not owned or operated by SASSA. It is a third-party application that provides access to official SASSA services.
For complaints or disputes, contact the South African Social Security Agency (SASSA) at 0800 60 10 11 or visit www.sassa.gov.za. To report fraud, call 0800 701 701 or email reportfraud@sassa.gov.za