Ukuphendula imali mboleko noma imali ephuma kwi-akhawunti yakho kwenye ikhono elibalulekile iNedbank engalenzela amaklayenti ayo. Uma ushonelwe ngemali kusuka ku-akhawunti yakho ngephutha noma ungenelisekile ngomsebenzi othile owenziweyo, ungabuyisela le mali ku-akhawunti yakho. Lokhu kunikeza amaklayenti indlela elula yokuphatha izimo ezinjalo ngeNedbank Online Banking noma ngokusebenzisa izinsiza zemakethe yabo edijithali.
Njengengxenye yephini lesikhathi samanje lokuphatha imali nge-inthanethi, ama-akhawunti eNedbank anikela ngolwazi olunzulu lokubuyisela imali eqenjini. Lokhu kusebenza kakhulu uma kwenzeka kube nenkinga noma udinga ukuhlela kabusha imali ephuma kwi-akhawunti yakho. Ukuze uqale, faka izikhangiso zakho ngeNedbank ID yakho noma i-app PIN, futhi ulande kubhalobelo lwezemali.
Amakhodi weMithetho nezimo eNedbank asiza ekuphatheni izidingo zamaklayenti kahle nasenkonzweni ethembekile. Kubalulekile ukuthi uqinisekise ukuthi uqonda imigomo nezimo zokwenza isicelo sokuphendula ukuze uqiniseke ukuthi umgomo wakho uvumela lesi senzo. Ukuyiqonda imigomo nezimo kuzokwenza kube lula ukucacisa izinketho zakho futhi uzuze emkhubeni wokuphathwa kwemali kwenye yemakethe yezinsiza edijithali eNingizimu Afrika.
Ukufinyelela ku-Nedbank Digital Banking
Ukufinyelela ku-Nedbank Digital Banking kubalulekile ukuthola ukufinyelela okusheshayo nezinsiza ezihlukene ezitholakala ku-Nedbank. Lezi zinsiza zihlanganisa i-Nedbank Money App kanye ne-Online Banking, ezinikeza izindaba zakamuva kanye nezinga eliphezulu lokuphepha.
Ukusebenzisa i-Nedbank Money App
Umsebenzisi uqala ngokufaka i-Nedbank Money App kuselula yabo. Ngemva kokufaka, babhalisa noma babhalisa kabusha nge-Nedbank ID yabo. Ukungenisa idatha yomsebenzisi kwenziwa ngebha, esetshenziswa yilowo nalowo ukwazisa nge-PIN yohlelo lokusebenza ngemuva kokungena ngemvume.
Ngenye indlela, izixazululo zokungena ngemvume ezingaxhunyiwe kufaka phakathi ukukhishwa kwesithombe somunwe, okwenza kube lula kunakuqala ukufinyelela ku-akhawunti yabo. Imenyu yomuntu siqu ivumela abasebenzisi ukuthi bahlole ibhalansi yabo yesimanje, baphathe ama-oda wesikweletu, noma bathumele izimali kalula.
Ukungena kwi-Online Banking
Ukuze uqale, abasebenzisi kubalulekile ukungena ngemvume nge-Nedbank ID yabo kuwebhusayithi yeNedbank. Lokhu kusebenza ngezidingo eziphakeme zokuphepha ezifaka ukuhlonza isiqinisekiso.
I-Online Banking ivumela abasebenzisi ukuba baphathe amakhadi abo, bakhishwe izifundo, futhi bathumele izimali ngokushesha. Ukuphathwa kwezikhumbuzo zezezimali nezokufunda nakho kulula futhi kuhlelekile lapha, kuyenza ibe yisixazululo esinamandla sokwenza izidingo zakho zonke zezimali.
Inqubo Yokwenza Ukubuyiselwa Kwezimali
Ukwazi ukuthi ungahlelisa kanjani ukubuyiselwa kwezimali kungenza kube lula ukuphatha izimali zakho eNedbank. Uxhumano neNedbank Contact Centre kuyazuzisa uma udinga usizo olunzulu ngezigigaba ezithile.
Ukuhlehlisa i-Debit Order
Ukuhlehlisa i-debit order kudinga ukuthi umsebenzisi angene kwi-akhawunti yabo ye-inthanethi eNedbank. Lokhu kungaqala ngokusebenzisa umunwe noma i-PIN yokusebenza ngendlela etholakalayo. Ngemuva kwalokho, bakhetha i-akhawunti. Ukuthinta kuthebhu ye-Debit Orders kubalulekile kulokhu.
Lapho uqhubeka, khetha i-debit order ofisa ukuyihlehlisa. Khetha ukuyenza umsebenzi noma uthole usizo ngezincomo ezitholakala ngaphakathi enguqulweni yomgwaqo. Lokhu kungenzeka neNedbank Contact Centre.
Ukubuyisela Imali Ethunyelwe
Ukubuyisela imali ethunyelwe, njengalapho idluliselwa kumuntu wesithathu, kudinga ukuthatha izinyathelo eziqokiwe. Uma imali ithunyelwe nge-ATM noma i-Instant Pay, kungase kube lula ukuyibuyisela uma usadle umfutho. Ukuzama lokho, umsebenzisi kumele angene ku-Nedbank Money App.
Ungayikhetha imali ofuna ukuyibuyela endaweni etholakalayo, yize kungase kudingeke uxhumane nebutho lezezimali ukuze uqinisekise ukuthi wenza konke ngendlela efanele. Njalo uma udinga usizo olunzulu, qaphela ukuthi uxhumana neNedbank Contact Centre ngezinyathelo ezingcono zokulandelela inkokhelo yakho.
Ikhasimende neNedbank
Kubalulekile kakhulu ukuthi amakhasimende athole usizo oluqondile uma edinga usizo ngeNedbank. Amakhasimende angaxhumana ne Nedbank Contact Centre ngezinsizakalo ezihlukahlukene zokubhekana nezinkinga noma imibuzo.
Izinhlelo ezinikezwayo ziqukethe uhlelo lwabathenjwa (beneficiaries) lapho amakhasimende engakwazi ukwengeza, ukususa noma ukuhlela abathenjwa babo nganoma yisiphi isikhathi. Lokhu kuthuthukisa ulwazi lwamakhasimende ekuzenzeni lula izinkokhelo.
Kubantu abanomdlandla wokufunda ngemigomo nemibandela yeNedbank, kubalulekile ukuthi bazi kahle konke lokho okunqunywa yiNedbank khona ukuze babuyekeze isimo sezimali zabo ngendlela efanele. Imithetho nemibandela kuthinta zonke izinsiza ezihlinzekwayo.
Izinsizakalo zebhange ezibekwe yiNedbank zinikezela ngezindlela ezahlukene zokubhekana nezidingo zamakhasimende, kungaba ukuhamba kwemali, ukushintshana kwangaphandle noma izinhlelo zokutshali imali. Ukuqinisekisa ukuthi zonke izinhlelo zokusebenza zihambisana nezidingo zamakhasimende, kuyinzuzo enkulu.
Amakhasimende angalindela ukuxhumana okusheshayo neNedbank ngezinhlaka ezifana nencwadi yocingo noma online banking, njengokuphumula okuphelele emsebenzini wabo wesikhathi eside. Ngempendulo ehleliwe, iNedbank igxile ekuthuthukiseni ulwazi ngamakhasimende ayo.