Sassa R350 Grant Application Status Check: How to Monitor Your Application

In the wake of the COVID-19 pandemic, the South African Social Security Agency (SASSA) introduced the Social Relief of Distress (SRD) grant to provide financial support to individuals who found themselves without an income during the crisis. The R350 grant per month is targeted at South African citizens, refugees, asylum seekers, and special permit holders who are between the ages of 18 and 60 and are currently unemployed with no other sources of income. This temporary assistance plays a pivotal role in supporting individuals struggling to meet their basic needs during a period of unprecedented economic hardship.

To access the R350 grant, applicants are required to submit their personal and financial details through an application process on the SASSA website or via other provided channels such as WhatsApp. The application process includes submitting information about employment status, lifestyle and banking details. Once an application is submitted, applicants must stay informed about the status of their grant approval or any updates to their application.

Keeping track of an SRD grant application is straightforward. SASSA provides an online portal where applicants can check their grant status using their ID numbers and mobile phone numbers. This service enables applicants to verify the months for which their grant has been approved, make necessary updates, appeal decisions or cancel their application should they no longer need the grant. It ensures transparency and convenience, allowing individuals to manage their applications efficiently and from the safety of their homes.

350 status check

Eligibility and Application Process

To access the South African Social Security Agency’s (SASSA) R350 grant, understanding the eligibility criteria and knowing the application procedures is essential. These steps ensure that the process is transparent and accessible for potential beneficiaries.

Understanding Eligibility Criteria

The applicant must be between 18 and 59 years of age and not be receiving any other source of income, nor any social grants from SASSA to be eligible for the R350 grant. The key eligibility criteria are as follows:

  • Age: Must be between 18 and 59 years old.
  • Income: No other source of income.
  • Other Social Grants: Must not be receiving other SASSA grants.

It’s crucial for an applicant to meet all these criteria to qualify for the grant.

Application Procedures for 350 status check

Applying for the R350 grant involves a few specific steps. The applicant must ensure their ID number is valid and that they fall within the stipulated age range. Here is a structured breakdown of the application process:

  1. Visit Official SRD Website: Go to to start the application.
  2. Enter ID Number: Input ‘South African ID Number’ of the applicant.
  3. Provide Contact Information: Enter the phone number used for the application.
  4. Submit Application: Click the ‘Submit’ button to proceed with the application.

Applicants engaged in a SASSA reapplication should ensure their circumstances are updated accurately should there be any changes. Applications and reapplications are assessed for eligibility on a monthly basis.

Checking Your Application Status for 350 status check

When applicants submit a request for the SASSA R350 grant, they can monitor the progress through an online portal or various contact channels. Understanding whether their application is approved, pending, or declined is critical to manage their expectations and plan accordingly.

Online Status Inquiry

To perform an online status inquiry, applicants should visit the official SASSA SRD website ( They will need to provide their South African ID number and the cell phone number that was used during the application. This facility enables them to track the status, which can show as approved, pending, or declined.

Contact Channels

Besides the online method, applicants may use other contact channels including calling SASSA’s customer service line or visiting a local SASSA office. These alternatives are essential for those who may not have internet access. It is beneficial for applicants to have their ID number handy to expedite the inquiry process through these channels.

Interpreting Status Updates

Understanding the meaning of status updates is vital for applicants tracking their SASSA status check. If the status shows as:

  • Approved: The grant is granted, and payment will follow.
  • Pending: The application is still under review.
  • Declined: The application was not successful, and in most cases, the reason for the decline will be provided, allowing the applicant to address any issues.

Understanding Payments and Schedules

Tracking the payment schedules and understanding the disbursement methods are critical for beneficiaries of the SASSA R350 grant. Payment dates may vary, and understanding one’s options for receiving the grant is essential for smooth and timely access to funds.

Monthly Payment Dates

The South African Social Security Agency (SASSA) issues the Social Relief of Distress (SRD) R350 grant payments monthly. However, specific payment dates are not uniformly set for all beneficiaries. Instead, SASSA often releases a payment schedule monthly, which stipulates the dates when the SRD R350 grant will be dispersed. These dates can fluctuate, so it is crucial for beneficiaries to check the schedule regularly. Approved beneficiaries must stay updated with this schedule as it aids in planning the collection of their grant.

Typical methods to check payment dates:

  • Online: Beneficiaries can visit the official SASSA SRD website.
  • Mobile Services: SMS or WhatsApp platforms may offer status checks and date information.
  • Customer Service: SASSA helplines provide another avenue for enquiries.

Grant Collection Options

Once an application is approved, beneficiaries have multiple options to collect their SRD R350 grants. They can provide their banking details for a direct deposit into their bank account, which SASSA verifies before processing payments. Otherwise, a beneficiary may opt to collect the grant at specified pay points, such as a post office, designated Shoprite, or uSave stores.

Key points for beneficiaries to consider:

  • Bank Account: Providing correct banking details ensures timely direct deposits.
  • Post Office: Grants can be collected at local post offices; beneficiaries should be aware of specific days allocated for collections.
  • Retail Partners: Shoprite and uSave stores act as alternative collection points, providing flexibility.

By familiarising themselves with payment dates and collection options, beneficiaries can better manage their finances and ensure they receive their grants with minimal delay.

Appeals and Reapplication Procedure

Applicants of the SRD R350 grant can seek recourse if their application is rejected or has been cancelled. This section outlines the essential steps in appealing rejections and how to reapply after cancellation.

Appealing a Rejected Application

If an individual’s SRD R350 grant application is rejected by SASSA, they have the right to file an appeal. An appeal must be lodged within 30 days after the rejection notification. This process ensures that the applicant provides a second opportunity to have their situation reviewed for eligibility for the grant.

  • Procedure to Appeal:
    1. Visit the designated SASSA appeals website.
    2. Enter the South African ID number and the phone number used during the initial application.
    3. Follow the instructions to submit an appeal.
    4. Monitor the appeal status regularly.

Applicants should ensure that personal details and reasons for the appeal are clearly stated and that any banking details are correct and current.

Reapplication After Cancellation

In the event that a grant is cancelled, individuals might need to reapply to restart the grant disbursements. To reapply, former recipients must revisit the application process and ensure all of their information is up to date, including confirming that they are still eligible under the current criteria.

  • Steps for Reapplication:
    1. Go to the SASSA SRD website.
    2. Choose the option to reconfirm or update grant application.
    3. Use the South African ID number and previously registered mobile number to log in.
    4. Update any relevant information such as personal details, banking details, or UIF payment status.
    5. Resubmit the application.

It’s important for individuals to check that their details reflect their current circumstances, notably if their financial situation has changed since the last application.

Additional Support and Resources

This section provides guidance on where applicants can get further help and information regarding the SASSA R350 grant, including assistance with frequently asked questions and customer service contacts.

Frequently Asked Questions (FAQs)

Applicants seeking more detailed information about the SASSA SRD R350 grant can reference the Frequently Asked Questions (FAQs) page accessible on the SASSA SRD website. Topics covered include:

  • Eligibility requirements: A clear set of criteria applicants must meet to qualify for the grant.
  • Application procedures: Step-by-step guidance on the application process.
  • SASSA status: Information on how to check the current status of an application.
  • Moya app queries: How users can navigate and submit queries using this app, available on both Google Play Store and Apple Store.
  • Terms and conditions: Applicants are urged to familiarize themselves with all terms and conditions involved in the grant awarding process.

Customer Service and Assistance

The South African Social Security Agency (SASSA) offers various channels for applicants requiring assistance:

  • SASSA SRD website: The primary resource for application status checks and updates at
  • Toll-free number: Applicants can call the toll-free number for telephonic support regarding their grant.
  • NSFAS beneficiaries: Specific guidance for individuals who also benefit from the National Student Financial Aid Scheme (NSFAS).
  • Department of Home Affairs: Collaboration with the Department of Home Affairs is in place to verify applicants’ identity and residency status.

Individuals may use these resources or visit local SASSA offices for direct assistance.

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