Quick Facts

• Grant amount increased to R370 per month in 2025
• 7 different ways to check your status for free
• December 2025 payments: 24-29 December
• You can appeal within 90 days if declined
• SASSA never charges any fees

What is the SASSA R370 Grant?

The SASSA R370 grant is a Social Relief of Distress payment. It helps unemployed South Africans who cannot meet their basic needs. The South African government provides this money every month.

The grant started during COVID-19 as R350. In 2025, it increased to R370 per month. About 9 million South Africans receive this grant. It is managed by the South African Social Security Agency (SASSA).

Who Can Get the R370 Grant?

You can apply for the R370 grant if you:

• Are between 18 and 60 years old
• Are a South African citizen, permanent resident, or refugee
• Are unemployed with no regular income
• Earn less than R624 per month
• Do not receive other SASSA grants (except Child Support Grant)
• Do not receive UIF or NSFAS funding

The grant helps with basic needs like food and electricity. For many families, this R370 makes a big difference in survival.

How to Check Your SASSA R370 Status (7 Ways)

SASSA offers seven different ways to check your status. All methods are completely free. You only need your ID number and phone number. Choose the method that works best for you.

Method 1: Official SASSA Website (Recommended)

This is the safest and most reliable method.

Step-by-step process:

1. Open your web browser
2. Type srd.sassa.gov.za in the address bar
3. Click on “Check your status”
4. Enter your 13-digit South African ID number
5. Enter your registered phone number
6. Click “Check Status”
7. Your results appear immediately on screen

Method 2: WhatsApp Status Check

SASSA offers an official WhatsApp service. This method is free and works even with low data.

How to use it:

1. Save this number: 082 046 8553
2. Open WhatsApp
3. Send “Hi” to the SASSA number
4. Follow the menu prompts
5. Select “Check Status”
6. Type your ID number when asked
7. You will receive your status within seconds

Method 3: USSD Code (No Internet Needed)

You can check your status using your phone without internet. This works on any mobile phone, even basic phones.

Two USSD codes available:

• Dial *120*3210# on your phone
• Or dial *120*69277#
• Follow the on-screen menu
• Select “Check Status”
• Enter your ID number
• Your status appears on screen

This method is perfect if you have no data or internet access. It works anywhere in South Africa.

Method 4: Phone the SASSA Helpline

You can speak directly to a SASSA official. This is helpful if you need to ask questions.

Contact details:

• Toll-free number: 0800 60 10 11
• Call during business hours (Monday to Friday)
• Have your ID number ready
• The call is completely free from any phone

Method 5: Moya App (Zero-Rated Data)

The Moya App is free to download and use. It uses zero-rated data, so you do not need data bundles.

How to use Moya App:

1. Download Moya App from Google Play Store
2. Open the app
3. Look for “SASSA Grant” under Discovery section
4. Click on the SASSA option
5. Enter your ID number and phone number
6. View your status

Moya is excellent for people with limited data. The app also gives you SASSA news and updates.

Method 6: SMS Status Check

You can check your status by sending an SMS. This method costs a standard SMS rate.

How it works:

• Send an SMS to 32573
• Type: SASSA (your 13-digit ID number)
• Example: SASSA 8608802039087
• Send the message
• You receive your status by SMS reply

Method 7: Visit a SASSA Office

You can visit your nearest SASSA office in person. Bring your ID document.

What to expect:

• Find your nearest SASSA office
• Go during office hours (08:00 to 16:00)
• Take your South African ID
• Join the queue at the help desk
• Tell the official you want to check your R370 status
• They will check on their computer

This method takes longer because offices are often very busy. Only use this method if you cannot access online services.

Understanding Your Status Results

When you check your status, you see different messages. Here is what each status means and what you should do.

Status	What It Means	What You Must Do
Approved	Your application is successful. You will receive R370.	Wait for payment date. Check your bank account or collect at pick-up point.
Pending	SASSA is still checking your application. Not approved yet.	Be patient. Check again in 5 to 7 days. No action needed.
Declined	Your application was rejected. You will not get payment.	Read the reason carefully. You can appeal within 90 days.
Failed	There is a problem with your details. Identity or bank issue.	Update your information. Fix bank details. Contact SASSA.
Referred	SASSA suspects fraud or needs more verification.	Contact SASSA immediately. Provide ID documents for verification.
Identity Verification Failed	Your ID does not match Home Affairs records.	Visit Home Affairs. Update your ID information. Reapply to SASSA.

Common Decline Reasons and Solutions

1. Bank Verification Failed:

• Your bank account details are incorrect
• Account does not match your ID name
• Solution: Update banking details on SASSA website
• Make sure account is in your name only

2. Receives Other Income:

• SASSA found you earn more than R624 per month
• Bank deposits show regular income
• Solution: Appeal if information is wrong
• Provide proof you do not have regular income

3. Receives Another Grant:

• You already get another SASSA grant
• Or you receive UIF or NSFAS funding
• Solution: You cannot get both grants
• Only child support grant can be combined with R370

✅ SASSA Payment Dates for 2025

SASSA pays different grant types on different dates. The R370 SRD grant has its own payment schedule.

December 2025 Payment Schedule

R370 SRD Grant:

• Payment Period: 24 to 29 December 2025
• Payments are staggered throughout these days
• Your specific date shows on your status page
• Most people receive payment in the last week of December

Other SASSA Grants (2025/2026):

Grant Type	January 2026	February 2026
Older Persons Grant	3 January 2026	3 February 2026
Disability Grant	4 January 2026	4 February 2026
Children’s Grants	6 January 2026	5 February 2026

Why SRD Payment Dates Vary

The R370 SRD grant does not have fixed dates like other grants. Each person gets a payment date based on:

• When your application was approved
• When SASSA verified your details
• The payment method you chose
• SASSA’s processing schedule for that month

Most beneficiaries receive payment after the 15th of each month. Always check your personal payment date on the status page.

Who Qualifies for the R370 Grant?

SASSA checks your eligibility every month. You must meet all requirements to continue receiving the grant.

Basic Requirements (Must Meet All)

Requirement	Details
Age	Between 18 and 60 years old
Status	SA citizen, permanent resident, refugee, asylum seeker with valid documents
Residence	Must live in South Africa
Income	Monthly income below R624 (as of 2025)
Employment	Unemployed with no regular salary
Other Grants	Cannot receive other SASSA grants (Child Support Grant is allowed)

What Disqualifies You

You cannot get the R370 grant if:

• You receive UIF (Unemployment Insurance Fund) payments
• You receive NSFAS (student funding)
• You get Old Age Pension
• You receive Disability Grant
• You are in a government-funded institution (prison, care facility)
• Your bank shows regular income over R624
• You are registered as employed at SARS

How SASSA Verifies Your Details

Every month, SASSA checks your information with:

• Department of Home Affairs: Confirms your identity
• SARS (Tax Authority): Checks if you pay income tax
• Banks: Looks at your bank deposits
• NSFAS: Checks if you receive student funding
• UIF: Verifies if you claim unemployment benefits

This automatic checking happens every month. If your situation changes, SASSA will know. Always update your details if things change.

🚨 CRITICAL: Avoid SASSA Scams and Fraud

Scammers are targeting R370 grant applicants. Thousands of South Africans lose money every month. Please read this section carefully.

Most Common Scams in 2025

1. Fake SASSA Websites

• Scammers create websites that look exactly like SASSA
• Website addresses are slightly different (sassa-gov.co.za instead of sassa.gov.za)
• They steal your ID number, phone number, and banking details
• They redirect your grant money to their accounts
• Protection: Only use srd.sassa.gov.za

2. WhatsApp and SMS Scams

• Fake messages claiming to be from SASSA
• “Your grant is blocked – click here to unlock”
• “Pay R500 to speed up your application”
• Messages with links to fake websites
• Protection: Delete these messages immediately
• SASSA only uses 082 046 8553 for WhatsApp

3. “Processing Fee” Scams

• Someone contacts you claiming to work for SASSA
• “Pay R300 to guarantee your approval”
• “Pay R500 to get your first payment faster”
• Once you pay, they disappear
• Protection: SASSA NEVER asks for any payment

4. Fake Social Media Pages

• Facebook pages pretending to be SASSA
• “Like and share to win extra R1,000 payment”
• “Send us your details for fast approval”
• They ask for ID numbers, phone numbers, OTP codes
• Protection: Only follow verified SASSA accounts
• Look for the blue verification badge

5. Loan Offers Targeting Grant Recipients

• “Get a loan using your SASSA grant”
• “SASSA-approved loans available now”
• They ask for your SASSA card or banking details
• Protection: SASSA does not offer loans
• SASSA does not partner with any loan companies

6. Phone Call Impersonation

• Someone phones claiming to be a SASSA official
• They ask for your PIN or password
• They ask for your OTP (one-time code)
• They say your grant will be cancelled unless you verify details
• Protection: SASSA never asks for your PIN, password, or OTP
• Hang up immediately

7. ATM “Helpers” at Payment Time

• Someone offers to “help” you at the ATM
• They watch you type your PIN
• They swap your card for a fake one
• They withdraw your money later
• Protection: Never accept help at ATMs
• Cover your PIN when typing

How to Protect Yourself

Do This	Never Do This
Use only srd.sassa.gov.za	Click on links in SMS or WhatsApp messages
Save SASSA WhatsApp: 082 046 8553	Share your PIN or OTP code with anyone
Call 0800 60 10 11 if unsure	Pay any money for SASSA services
Update banking details on official website only	Give your ID number to strangers
Report scams to SASSA immediately	Trust “guaranteed approval” offers

If You’ve Been Scammed

Take these steps immediately:

1. Change your banking details on srd.sassa.gov.za
2. Report to SASSA: Call 0800 60 10 11
3. Report to police: Open a case at your nearest police station
4. Report to your bank: Tell them your card may be compromised
5. Block your card: Contact your bank immediately
6. Report social media scams: Use “Report Page” on Facebook

Remember: Legitimate SASSA services are always free. If someone asks for money, it is a scam. No exceptions.

⚠️ How to Appeal if Your Application is Declined

If SASSA declines your application, you have the right to appeal. The appeal process is free. It gives you a second chance to explain your situation.

When Should You Appeal?

Appeal if:

• You believe the decline reason is wrong
• There was a mistake in your application details
• SASSA used incorrect information to assess you
• Your bank verification failed but your details are correct
• SASSA wrongly flagged you as receiving other income
• Your ID verification failed due to Home Affairs database errors

Do not appeal if:

• You genuinely earn more than R624 per month
• You are receiving another SASSA grant (except Child Support)
• You get UIF or NSFAS funding
• You provided false information in your application

Step-by-Step Appeal Process

Step 1: Check Your Decline Reason

1. Go to srd.sassa.gov.za
2. Check your status
3. Read the decline reason carefully
4. Understand exactly why you were rejected

Step 2: Gather Your Documents

You will need:

• Your South African ID document
• Bank statements (last 6 months)
• Proof of unemployment (if available)
• Any documents that prove the decline reason is wrong

Step 3: Lodge Your Appeal Online

1. Visit srd.sassa.gov.za/appeals/appeal
2. Enter your 13-digit ID number
3. Enter your registered phone number
4. Click “Send PIN”
5. You will receive an OTP (One-Time PIN) via SMS
6. Enter the OTP code
7. Select the month that was declined
8. Write your appeal reason clearly
9. Upload supporting documents if possible
10. Submit your appeal

Step 4: Wait for Review

Your appeal goes to the Independent Tribunal for Social Assistance Appeals (ITSAA). This is not SASSA. It is an independent body that makes fair decisions.

• Processing time: 60 to 90 days
• Sometimes longer if there are many appeals
• You cannot speed up this process
• Be patient and check your status regularly

How to Check Your Appeal Status

Method 1: Online

1. Go to srd.sassa.gov.za/appeals
2. Click “Check Appeal Status”
3. Enter your ID number
4. Enter your phone number
5. Request OTP
6. View your appeal status

Method 2: Phone

• Call SASSA: 0800 60 10 11
• Tell them you want to check your appeal status
• Give your ID number and appeal reference number

Possible Appeal Results

Result	What Happens Next
Approved	You will receive payment for that month. Future applications continue automatically.
Pending	Still under review. Keep checking. Be patient.
Declined Again	The Tribunal agreed with the original decision. You cannot appeal the same month again. You can reapply next month if circumstances change.

What if Your Appeal is Declined?

If ITSAA declines your appeal, you have two options:

Option 1: Reapply Next Month

• Wait for next month’s application period
• Make sure all your details are correct
• Fix any problems that caused the first decline
• Apply again

Option 2: Legal Challenge (Judicial Review)

• You can take SASSA to court
• You must do this within 180 days
• This requires a lawyer
• This is expensive
• Only consider this if you strongly believe you qualify

The appeal process can be frustrating. But it is your right. Use it if you believe SASSA made a mistake. Be honest, be patient, and provide all information clearly.

Official SASSA Contact Information

Use only these official contact methods. Do not trust any other numbers or websites claiming to be SASSA.

Contact Method	Details
Official Website	srd.sassa.gov.za
Appeals Website	srd.sassa.gov.za/appeals
Toll-Free Helpline	0800 60 10 11 (Free from any phone)
WhatsApp	082 046 8553 (Official SASSA number only)
Email	[email protected]
USSD Codes	*120*3210# or *120*69277#

Other Important Contacts

Organization	Purpose	Contact
ITSAA	Independent Tribunal for Appeals	012 312 7727
Department of Social Development	Parent Department	012 312 7500
Home Affairs	ID Verification Problems	0800 60 11 90
South African Police	Report Fraud and Scams	10111 or nearest station

Troubleshooting Common Problems

Problem 1: “Approved but No Payment Date”

Why this happens:

• Payment dates appear later in the month
• SASSA is still processing payments
• Your banking details need verification

Solution: Check your status again after the 20th of the month. If still no date by the 25th, contact SASSA.

Problem 2: “Identity Verification Failed”

Why this happens:

• Your ID details do not match Home Affairs records
• Your ID might be old or needs updating
• Home Affairs database has errors

Solution: Visit your nearest Home Affairs office. Ask them to check your ID on their system. Update any wrong information. Then reapply to SASSA.

Problem 3: “Bank Verification Failed”

Why this happens:

• Bank account is not in your name
• Account details are incorrect
• Bank account type not supported

Solution: Log into srd.sassa.gov.za. Update your banking details. Make sure you use your own bank account. The account name must match your ID name exactly.

Problem 4: “Cannot Receive SMS OTP”

Why this happens:

• Phone number changed
• Network delays
• Phone inbox is full

Solution: Wait 5 minutes and try again. Delete old messages. Make sure your phone has signal. If problem continues, visit a SASSA office to update your phone number.

Problem 5: “Status Shows ‘Referred'”

Why this happens:

• SASSA suspects possible fraud
• Your ID is being used by someone else
• Duplicate applications detected

Solution: Call SASSA immediately on 0800 60 10 11. Explain you see “referred” status. They will tell you what to do. You may need to visit an office with your ID document.

✅ Tips for Successful Status Checking

• Check regularly: Check your status at least once a week during payment month
• Keep details updated: Make sure your phone number and bank details are always current
• Save important numbers: Save SASSA contacts in your phone for quick access
• Take screenshots: Save photos of your status page for your records
• Be patient during busy times: End of month is very busy. Systems may be slow
• Use multiple methods: If website is slow, try WhatsApp or USSD
• Never pay anyone: All SASSA services are free. Never pay for help
• Report problems immediately: If something looks wrong, contact SASSA right away

Checking your SASSA R370 status is simple when you know the right methods. The most important things to remember are:

• Always use the official SASSA website: srd.sassa.gov.za
• Never pay any money for SASSA services
• Protect your personal information from scammers
• Appeal within 90 days if declined unfairly
• Keep your contact details and banking information updated
• Be patient during the payment process

The R370 grant helps millions of South Africans meet basic needs. It is your right if you qualify. SASSA wants to help you. Use the correct channels. Stay safe from scams. Ask for help when you need it.

If you have problems, contact SASSA on 0800 60 10 11. The call is free. They are there to help you.