Ukuhlola isimo se-Social Relief of Distress Grant (SRD Grant) kubalulekile kulabo abafake izicelo zale nkxaso-mali eNingizimu Afrika. Isibonelelo se-SRD sitholakala kubantu baseNingizimu Afrika nabangabokufika abahlwempu futhi abangenawo omunye umthombo wemali noma usizo. Ukubheka isimo sesicelo se-SRD, izakhamuzi zidinga ukuhlinzeka ngenombolo yazo yeselula kanye nolunye ulwazi olufanele kuwebhusayithi ye-SASSA.

Uhlelo lwe-SRD Grant lubhekiswe ekuncedeni amalungu omphakathi akhungethwe ukushoda kwezimali ezikhathini zobunzima noma izimo zenhlekelele, njengobhubhane lwe-COVID-19. Ukuze uthole ulwazi oluthe xaxa mayelana nezinqubo zokufaka isicelo, izindlela zokuphatha izimali kanye nokuthi ungagwema kanjani izinhlelo zokuqola noma ukubambezeleka, izicelo zingavakashela iwebhusayithi ye-SASSA ukuze zithole izinsiza ezihambisana nalokhu.
Uma isicelo senqatshelwe noma umuntu efuna ukubuyekeza imininingwane yakhe yokuxhumana, kunezinqubo ezibekiwe zokwenza izicelo zokuphikisa. Izakhamuzi zingalandela izigaba ezifanele zokuphikisa isinqumo esenziwe ngokuvakashela iwebhusayithi ye-SASSA kanye ne-Department of Social Development ukuze ziqinisekise ukuthi izicelo zabo ziphathwa ngendlela efanele futhi ngesikhathi esifanele.
Ukufaka Isicelo Se-Grant Yokusizakala Ngokwezimali Yezimo Eziphuthumayo
Abantu abafuna ukufaka isicelo se-grant yezimo eziphuthumayo kumele banikeze ulwazi olunembile mayelana nezimo zabo zezimali kanye nesimo sabo somphakathi. Lesi sicelo sibhekiswe kulabo abangasebenzi, abanenkinga yezempilo engamvumeli ukuthi asebenze, kanye nabalindele izinqumo zokuba yizakhamizi noma abafuna ukukhoseliswa.
Imininingwane Yomuntu Siqu Nendlela Yokufaka Isicelo
Abafaka izicelo kumele banikeze imininingwane yazo zonke izinto ezibucayi:
- Igama eligcwele
- Inombolo ye-ID yaseNingizimu Afrika, noma, uma bengabokufika, inombolo yephasipoti, inombolo yesicelo sokukhoseliswa, noma inombolo yemvume ekhethekile.
Isicelo singafakwa ku-intanethi noma ngokusebenzisa uhlelo lokusebenza lukaSASSA. Abafaka izicelo kumele baqiniseke ukuthi bayalandela izinyathelo zokufaka isicelo zikaSASSA ukuze baqinisekise ukuthi isicelo sabo sihamba ngendlela efanelekile.
Izidingo Nezinhlelo Zokuhlunga
Abafaka izicelo kumele bahlangabezane nezidingo ezithile zikaSASSA:
- Kumele babe abahlali baseNingizimu Afrika, izakhamizi ezisemthethweni, abafuna ukukhoseliswa, noma abanemvume yokuhlala esikhashana.
- Abantu abadala, abakhubazekile, noma abaswele kangangoba abakwazi ukuzondla nabangasebenzi bafanelekile ukufaka isicelo.
- Izinhlelo zokuhlunga zibandakanya ukuhlolwa kokwaziswa kanye nemali engenayo ukuqinisekisa ukufaneleka.
Abafaka izicelo kumele futhi baqinisekise ukuthi bayayazi imigomo nemibandela yokufaka isicelo se-grant. Ukufakwa kwesicelo kungumphumela wokuqondiswa kanye nolwazi lwabasebenzi bakaSASSA abaqeqeshiwe.
Ukuthola Isimo Se-Grant
Uma ufuna ukubona isimo sesicelo sakho se-SASSA SRD Grant, unezindlela eziningi ezilula ongazisebenzisa. Kusukela ekubhekeni online kuya ekusebenziseni uWhatsApp ne-SMS, ungathola imininingwane edingekayo ngesimo sesicelo sakho, kungakhathalekile ukuthi sisemkhankasweni wokubuyekezwa, sisamukelwe, noma sinqatshiwe.
Izindlela Zokuhlola Isimo
Ukubheka isimo sesicelo sakho se-SASSA SRD Grant, ungasebenzisa i-ID number yesicelo kanye nenombolo yocingo obhalise ngayo. Vele uvakashele iwebhusayithi ye-SASSA bese ugcwalisa imininingwane edingekayo ku-inthanethi. Uma uthola ukuthi isicelo sakho ‘singalungiswa,’ lokhu kungaba yisibonakaliso sokuthi kukhona imininingwane efana ne-banking details okudingeka uyilungise, noma ukuthi isicelo sakho sisaphenywa.
Ukusebenzisa I-WhatsApp Ne-SMS
Enye indlela ewusizo yokuhlola isimo se-SASSA SRD Grant ukusebenzisa i-WhatsApp noma i-SMS. Ngokuthumela inombolo yakho ye-ID noma imininingwane yocingo ku-WhatsApp noma ngokuthumela i-SMS, ungathola izibuyekezo ezisheshayo ezimayelana nesimo sesicelo sakho. Lokhu kusebenza kuhle uma isicelo sakho singaphansi kokuhlaziywa (‘referred’), noma uma ubufuna ukubona ukuthi sesithunyelwe yini isixazululo. Uma unemibuzo noma udinga usizo, ungasebenzisa nesici sokuxoxa ku-WhatsApp ukuthola usizo olwengeziwe. Zama ukuvakashela iwebhusayithi ye-SASSA ukuze uthole ulwazi oluthe xaxa nendlela yokusebenzisa lezi zinsiza.
Izikhathi Zokukhokha Nendlela Yokukhokha
Lokhu kulandela inqubo ye-SASSA yokukhokhela izinzuzo. Abamukeli bacelwa ukuthi banake izinsuku zokukhokha nokuthi bazolandelwa kanjani lezi zinkokhelo ukugwema ukuphazamiseka.
Izinsuku Nezinhlelo Zokukhokha
Izinkokhelo ze-SASSA ziqhutshwa njenyanga ngayinye, futhi izinsuku zokukhokha zivame ukubekwa phambili futhi zimenyezelwe esidlangalaleni. Izimbuzi ezikhethekile ezifanele ukuthola izinzuzo zingajabulela izinkokhelo ngendlela elandelanayo:
- Ama-akhawunti asebhange: Ukudluliswa kwemali ngqo kuma-akhawunti abamukeli.
- Izikhungo Ezithutha Imali: Okubandakanya i-Post Office, Shoprite, Usave, kanye ne-Boxer Stores.
- Amaphuzu Okukhokha Ezindaweni Ezithile: Izinkokhelo ezibhekelele ubunzima bokufinyelela ezindaweni ezithile.
Kubalulekile ukuthi abamukeli baqinisekise ukuthi imininingwane yabo yasebhange iyamanje futhi ayikho ngaphansi kokubuyekezwa ukugwema ukubambezeleka.
Ukulibaziseka Nenkinga Yokukhokha
Uma kunenkinga ngokukhokha noma ukulibaziseka kwenzeka:
- Imibandela Eyenza Ukulibaziseka: Kungahle kube ngenxa yokuthi imininingwane yasebhange isaphethwe noma amaphuzu okukhokha aphethwe.
- Izinyathelo Zokuthatha: Abamukeli bangasebenzisa i-Sassa SRD R350 grant application platform ukuthola ulwazi oluqondile ngokubambezeleka okungase kube khona nokuthi bangalungisa kanjani izimo.
Iyiphi inkinga ephathelene nokukhokha ifuna ukuphathwa ngokushesha ukuze izinzuzo zingaphazamiseki.
Inqubo Yokuphikisana Nemiphumela Ye-Grant
Lapho isicelo seSocial Relief of Distress (SRD) Grant sesichithiwe, abafake izicelo banalo ilungelo lokuphikisana nemiphumela yabo. Le nqubo yenziwa ngokulandela imigomo nemibandela yomthetho we-Social Assistance Act kanye ne-criteria ebekiwe yi-Independent Tribunal for Social Assistance Appeals.
Ukuqala Kwesigaba Sokuphikisana
Uma isicelo se-SRD Grant sichithiwe noma kukhanselwe, umuntu kumele alandele amanyathelo athile ukuqala inqubo yokuphikisana. Okokuqala, kuqala ngokuhlinzekwa kwesaziso esikhombisa ukuthi isicelo sakho sichithiwe. Kufanele ufake isicelo sakho sokuphikisana phakathi kwezinsuku ezithile ngemuva kokwaziswa ngesinqumo. Lokhu kufanele kwenziwe ngokuhambisana nezinqubo ezibekiwe:
- Ngena ku-website ye-SASSA COVID-19 SRD Appeals ukuze uthumele isicelo sakho sokuphikisana online.
- Gcwalisa yonke imininingwane edingekayo, kufaka phakathi inombolo kamazisi kanye nenombolo yocingo olubhalise ngalo.
Ukuphikisana kufanele kusekelwe ezizathwini ezithile, ezifana nokushintsha kolwazi olubucayi noma ukuphikisana ngezizathu zokuthi kwaba nokungalungi enqubweni ye-verification.
ITribunal Yezosizo Lwezentlalo
I-Independent Tribunal for Social Assistance Appeals iyisakhiwo esizimele esinenjongo yokubheka ukuphikisana kwezicelo ze-SRD Grant ezingaphumelelanga. I-Tribunal inezinqubo zayo:
- Iqhutshwa ngokuzimela kukahulumeni ukuqinisekisa ubulungiswa obungachemile.
- Ihlonza ukuthi yonke imithetho nemibandela yokufaneleka ikhona yini futhi yalandelwa ngendlela efanele.
I-Tribunal ikala yonke imininingwane enikezwayo, ikakhulukazi uma kukhona ukungaqondani mayelana nenqubo ye-verification kanye nesisekelo sokwenqaba isicelo. It then makes a decision based on the eligibility criteria outlined in the Social Assistance Act, ensuring that applicants are treated fairly.