Vitality Travel: Essential Tips for Energising Your Trips

Vitality Travel is a ground-breaking integrated travel booking platform in South Africa that allows users to conveniently book various travel services in one place. It offers unprecedented discounts on a wide range of flights, accommodation, car hire, and local as well as international travel experiences. Being the first of its kind in the country, Vitality Travel has become a valuable resource for travellers in search of savings and a streamlined booking experience.

The platform, which is powered by Discovery Bank, is accessible to Discovery Bank clients and Vitality Health or Money membership holders. Members can enjoy up to 75% off on numerous flights, car hire options, and short or long-term accommodation. By partnering with multiple airlines like FlySafair, the platform provides significant discounts for qualifying Discovery Bank clients, making travel more affordable for a larger audience.

With a user-friendly interface and an emphasis on offering substantial travel perks for its users, Vitality Travel aims to make the process of planning and booking journeys hassle-free. In addition to attractive discounts, members can also benefit from added features, such as free travel insurance, lounge access, and priority fast track services. As a result, Vitality Travel serves as a comprehensive travel solution for South Africans, addressing their needs for affordability, convenience, and adventure.

Understanding Vitality Travel

The Concept of Vitality Travel

Vitality Travel is an integrated travel booking platform in South Africa that caters to the needs of its customers by providing a variety of travel bookings in one place, with unprecedented discounts on a wide range of flights, accommodation, and car hire options. The platform also offers exciting local and international travel experiences as part of its offering. As a first-of-its-kind platform in the country, it is designed to simplify and streamline the travel booking process for customers, making it easy and convenient for them to plan their next adventure.

To enjoy the benefits offered by Vitality Travel, customers need to be members of the Vitality programme. Members can then obtain discounts based on their completion of health assessments and by having a qualifying Discovery Bank account:

  • All Vitality members get a minimum 10% discount on local and international flights.
  • Discounts can be boosted to 25% with completion of a Vitality Health Check and Vitality Age assessment.
  • Members with a qualifying Discovery Bank account can boost their savings up to 75% on flights, and further enjoy discounts on accommodation and car hire options.

Discovery Bank’s Role

Discovery Bank plays an essential role in making the Vitality Travel platform more efficient and customer-centric. With the Vitality Travel booking platform powered by Discovery Bank, customers can book their entire trip through a single, convenient checkout process, eliminating the need to visit multiple websites and compare different deals independently.

Additionally, by integrating the Vitality travel benefits with the Discovery Bank banking system, customers can easily access their benefits in one place, view their potential savings, and obtain personalised pricing across various travel services.

In summary, Vitality Travel streamlines the travel booking process and provides customised discounts and offers to its customers. Through its collaboration with Discovery Bank, members can benefit from an integrated and easy-to-use platform that simplifies trip planning and helps them save money on their travel expenses.

Membership Benefits and Features

Travel Rewards and Discounts

Vitality Travel offers its members attractive rewards and discounts, making travel experiences more enjoyable and affordable. All members can benefit from a minimum of 10% discount on local and international flights. By completing a Vitality Health Check and Vitality Age assessment, members can boost their discount to 25% on flights. Furthermore, those with a qualifying Discovery Bank account can increase their savings to an impressive 75% on flights.

In addition to flight discounts, Vitality Travel members can also save between 15% to 50% on the lowest publicly available rates on selected top hotels. For travellers opting for bus journeys within South Africa, a maximum saving of 20% can be availed on any Greyhound journey.

Vitality Health Membership Perks

Vitality Health membership offers several additional benefits when it comes to planning vacations and holidays. To make the most of them, members can access Vitality Travel using a Discovery Account with no monthly fee and enjoy special offers and perks.

Vitality programmes and products focus on promoting healthy living, and therefore, membership benefits are based on the member’s Vitality status. By completing a Vitality Health Check and Vitality Age assessment, members can unlock higher rewards and move up the rewards system quicker. The more engaged members are with the program, the higher the discounts and rewards they can receive.

Moreover, Vitality Travel comes with free travel insurance for its members, providing them with the necessary protection during their trips. An important part of the insurance policy is ensuring that members are covered for any unexpected emergencies while travelling.

Exclusive Vitality Products

Vitality members enjoy a range of exclusive products tailored to their needs. One such product is Discovery Miles, which can be earned by engaging with the Vitality programme, staying active, and maintaining a healthy lifestyle. These miles can be used to access various travel benefits and discounts, thereby providing an added incentive for members to maintain their health and fitness.

Another popular offering is the HealthyFood benefit, which incentivises members to purchase healthier food items by providing discounts and savings at selected grocery stores. By combining these products with the other travel benefits offered by Vitality, members can experience an all-around healthier and more enjoyable travel experience.

Booking and Planning

Integrated Travel Booking Platform

Vitality Travel is a first-of-its-kind integrated travel booking platform in South Africa. It allows users to make all their travel bookings in one place, offering unprecedented discounts on a wide range of flights, accommodation, car hire, and exciting local and international travel experiences. Powered by Discovery Bank, the platform provides a single, convenient checkout for booking an entire trip, making it easier and safer to pay for your travels.

Holiday Accommodation Bookings

With Vitality Travel, finding the perfect place to stay for your holiday is as easy as ever. The platform allows you to compare pricing across various accommodation options, ensuring you find the perfect choice within your budget. It partners with popular booking websites, such as and Vitality Holiday Accommodation, providing a wide range of options to suit every traveller’s needs.

Car Hire and Flights

Beyond accommodation, Vitality Travel offers great deals on car hire and flights, both local and international. The platform allows users to book and manage their flights from a range of airlines, such as, Emirates, and others. The user-friendly interface makes it simple to browse, compare, and book flights, ensuring travellers get the best deals available.

Similarly, for car hire services, Vitality Travel offers a seamless experience, allowing you to choose from various providers and compare pricing options efficiently. So whether you’re taking a short domestic trip or embarking on an international adventure, Vitality Travel has all your booking needs covered in one convenient platform.

Financial Products for Travel

Bank Account Benefits

Discovery Bank clients can benefit from unique travel features tailored to enhance their travel experiences. By opening a bank account with Discovery Bank, clients gain access to their primary travel service – Vitality Travel. This platform lets clients book their entire trip at a single convenient checkout, while accessing all their Vitality Travel benefits in one place. In addition, clients can compare pricing across airlines, car hire and accommodation. Depending on the type of account and client’s behaviours, they can unlock significant travel savings, with discounts ranging from 10% to 75% off on flights, car rentals, and a variety of accommodation options.

Credit and Debit Cards

Discovery Bank offers different types of credit and debit cards that complement their bank accounts and come with tailored travel perks. The travel benefits are boosted based on the card colour, product, Vitality Money status and spend. Clients can use these cards to access discounted flights, with savings of up to 75% available for qualifying Discovery Bank account holders. Members can also increase their discount by completing a Vitality Health Check and Vitality Age assessment.

  • Credit Cards: Discovery Bank’s credit cards offer travel benefits such as cashback rewards on travel-related spend and substantial discounts on flights and accommodation, depending on the card type.
  • Debit Cards: Debit card users also have the opportunity to enjoy exclusive travel benefits, which include discounted flights and access to various accommodation offers at a wide selection of hotels.

Forex Accounts and Services

For those venturing abroad, Discovery Bank provides specialised forex accounts and services. Their offerings include competitive exchange rates and efficient currency conversion for a seamless travel experience. With access to their Discovery Bank app and online banking platform, clients can manage their forex accounts on-the-go and conveniently perform international transactions as needed during their travels. This combination of travel products and services allows Discovery Bank clients to manage their finances effectively and experience stress-free travel planning and execution.

Travel Experience Enhancements

Vitality Travel aims to make your travel experience more enjoyable and seamless. This section highlights some of the new features and improvements that aim to enhance your experience, focusing on airport lounge access, priority security clearance, and partnership networks.

Airport Lounge Access

One of the key enhancements to your travel experience is the access to airport lounges. Vitality Travel has partnered with various well-known lounges such as SAA lounges and The Lounge. This partnership allows you to relax and unwind in comfortable surroundings before embarking on your flight, increasing the convenience and enjoyment of your journey. Some of the perks offered by airport lounges include:

  • Complimentary refreshments
  • Free Wi-Fi access
  • Comfortable seating areas
  • Access to shower facilities

By granting access to these airport lounges, Vitality Travel aims to make your travel experience less stressful and more pleasurable.

Priority Security Clearance

Another enhancement to your travel experience is the provision of priority security clearance. This feature allows you to enjoy faster security screening, reducing the time spent in queues and offering increased peace of mind. Having this benefit allows you to focus on the more enjoyable aspects of your travel experience while skipping the lengthy security queues.

Partnership Networks

Vitality Travel boasts an impressive partner network that includes both local and international airlines. Notable airlines featured in their partner network include British Airways and Qantas. These partnerships provide numerous benefits to travellers, making it easier for you to plan your trips and access the services you need. Some of the advantages of partnering with such a network include:

  • Exclusive discounts on flight bookings
  • Enhanced booking and payment experiences
  • Seamless management of all your travel arrangements in one platform

By collaborating with these reliable and reputable airlines, Vitality Travel ensures you get the most out of your travel experience and gain access to a wide array of destinations.

Value and Convenience

Savings on Travel Essentials

Vitality Travel offers significant savings on both local and international flights, providing discounts ranging from 10% to 75% on base fares. These discounts are even applied to the fuel surcharge tax, which typically increases the cost of a flight. Members can enjoy these benefits on various airlines such as South African Airways, British Airways, Emirates, Qantas, Comair and, making it easier to find the most suitable travel option.

In addition to the savings on flights, Vitality Travel provides discounts of up to 25% on holiday accommodations. With over 1,500 Vitality holiday accommodation partners across South Africa, including hotels, B&Bs, luxury resorts and thrilling game lodges, it is easy for members to find a comfortable place to stay for their travels.

Streamlining Travel Processes

The shared-value banking and booking platform, Vitality Travel, is designed to provide clients with an easy and efficient way to book their flights and accommodations. Users can streamline their travel experience by managing all bookings and rewards through this platform.

Booking AspectDiscount
Flights10% – 75%
AccommodationUp to 25%

Lastly, when it comes to managing money, Vitality Travel allows its members to benefit from limited cash withdrawals. This feature provides convenience for members who need to pay for activities while travelling. Overall, the value and convenience offered by Vitality Travel make it an attractive choice for members seeking travel savings and streamlined booking processes.

Destination Exploration

Adventure and Discovery

Vitality Travel offers a remarkable platform for travellers seeking both adventure and discovery. Through the integration of various travel services in South Africa, Vitality Travel enables you to efficiently plan and book your entire trip. From thrilling safaris in the African plains to mesmerising hikes in picturesque landscapes, you can curate your perfect getaway.

Find yourself exploring the lush greenery of Cape Town or traversing the bustling metropolis of Johannesburg with the convenience of accessible routes. Key airports like Cape Town International and OR Tambo International ensure smooth connections to your desired destinations.

Additionally, Vitality Travel provides an array of discounted options for those who want to embark on more international travel experiences. Discover the tranquil azure waters and white sandy beaches of Mauritius, or delve into the vibrant culture of various international cities.

Local and International Destinations

Vitality Travel offers attractive discounts for both local and international destinations. By leveraging the platform’s partnership with various airlines and accommodation providers, you can obtain the best deals for your trip. Here are some examples of savings:

Travel TypeDiscounts
Local or regional flightsUp to 75% off on 6 one-way flights
International flightsUp to 75% off on 2 flight bookings
AccommodationsUp to 25% off on hotels, B&Bs, resorts, and game lodges across South Africa

With such a vast array of local and regional flight destinations, exploring the wonders of South Africa becomes easier and more budget-friendly. Whether you’re drawn to major cities or remote, nature-filled locations, Vitality Travel allows you to create an unforgettable trip. And by broadening your horizons to include international experiences, the possibilities and adventures are virtually endless.

Insurance and Protection

Travel Insurance Options

Vitality Travel offers a variety of travel insurance options to keep travellers safe and secure. One notable feature is free travel insurance for individuals who book their international flights using a Discovery Bank credit card, debit card, or their Discovery Miles. This benefit ensures that travellers can embark on their journey with peace of mind, knowing that they are protected in case of unforeseen events.

In addition to the free travel insurance, Vitality Travel also provides top-up travel cover for those who require additional protection. This allows travellers to tailor their insurance coverage to suit their individual needs, giving them the flexibility to choose the extent of their coverage and from a range of benefits, such as:

  • Trip cancellation and curtailment
  • Emergency medical expenses and evacuation
  • Baggage delay or loss
  • Travel delay or missed connections

Enhanced Safety Measures

As part of its commitment to offering a complete and holistic travel experience, Vitality Travel has implemented various enhanced safety measures. These measures are designed to ensure that travellers can confidently continue their journeys, knowing that their health and wellbeing are a top priority. Some of these enhanced safety measures include:

  • Thorough and regular sanitisation of high-touch surfaces and shared spaces
  • Implementation of social distancing measures throughout the travel process
  • Encouraging the use of digital channels for check-in, boarding and other functions to minimise physical contact
  • Pre-travel health screenings and assessments to mitigate risks associated with travel during a pandemic

In summary, Vitality Travel’s insurance and protection offerings aim to provide comprehensive coverage and enhanced safety measures, allowing travellers to focus on enjoying their journey with the confidence that their wellbeing is taken care of.

Additional Services and Offers

Car Rental Partnerships

Vitality Travel has partnered with several reputable car rental companies to enhance their customers’ travel experience. These partnerships include Europcar and Tempest Car Hire. Members can take advantage of exclusive discounts and special offers when booking a car through these rental companies. This added convenience allows travellers to have a seamless end-to-end travel experience with Vitality Travel.

Extra Flight Benefits

Vitality Travel offers its members an extensive range of flight rewards and benefits. Members can enjoy discounted local and international flights on various airlines such as FlySafair, Airlink, and Lift. The discounts on full fares include taxes, with no Rand caps. The ability to fly anywhere at a discount on all South African airlines, British Airways, Emirates, and Qantas makes Vitality Travel a very appealing programme to be a part of.

  • FlySafair: Get between 10% and 75% off flights when you book your local or international flights with Vitality Travel.
  • Airlink: Access discounted fares on Airlink flights, offering connections to regional destinations.
  • Lift: Find smart savings on Lift tickets for a more flexible and enjoyable air travel experience.

Specialised Tour Packages

For travellers looking for a more curated experience, Vitality Travel has teamed up with various tour operators, including Contiki Tours and Royal Caribbean Cruises.

  1. Contiki Tours: Young adventurers can take advantage of special offers on exciting and guided tours designed specifically for 18-35-year-olds.
  2. Royal Caribbean Cruises: Enjoy exclusive discounts on luxury cruise lines, giving you the opportunity to explore a range of destinations while travelling in style and comfort.

These partnerships ensure that Vitality Travel members have access to a wide variety of unique and memorable travel experiences suited to their preferences and needs.

Maximising Membership

Earning and Redeeming Miles

Vitality Travel offers a range of benefits to its members, including personalised discounts on flights, accommodation, and car hire. To take full advantage of these discounts, members should actively engage in earning Vitality points to improve their status and qualify for higher discounts. This can be achieved by participating in physical activities, eating healthily, and undergoing regular health checks.

Upon reaching a higher Vitality status, members can redeem their accumulated Discovery Miles for discounted travel experiences. The higher the member’s status, the greater the rewards and discounts available. To redeem Discovery Miles, members can choose from a list of rewards on the Vitality website, ranging from local to international flights, accommodation options, and car hire services.

Leveraging Discovery Bank Features

Discovery Bank offers additional benefits to Vitality members, allowing them to increase their reward discounts even further. By linking their Discovery Bank account to their Vitality membership, members can boost their flight discounts up to 75%.

To make use of these additional benefits, members should focus on achieving a higher monthly qualifying card spend. This can be done through regular use of their Discovery Bank account for everyday purchases and transactions. The higher the monthly qualifying card spend, the greater the travel discounts available to the member.

Maintaining Vitality Status

In order to retain the personalised travel discounts and other rewards, members need to maintain their Vitality status. This can be achieved by consistently engaging in healthy behaviours, such as partaking in regular exercise and eating well. Additionally, members should undergo all the necessary health checks, as recommended by the Vitality programme. By actively maintaining their status, members can continuously enjoy the benefits offered by Vitality Travel, including discounted flights, accommodation, and car hire.

Legal and Regulatory Information

Compliance and Registrations

Vitality Travel is a part of Discovery Group, a financial services provider (FSP) that offers a variety of products and services in South Africa. The group is registered with the relevant regulatory bodies to ensure compliance with all legal requirements. This includes the Financial Services Board (FSB) for financial services and the National Credit Regulator (NCR) for credit-related services.

Discovery Health Medical Scheme, which is a separate entity but works closely with Vitality Travel, is also registered with the relevant health regulatory authorities, including the Council for Medical Schemes (CMS). This ensures that both Vitality Travel and Discovery Health Medical Scheme adhere to the necessary standards and regulations in the industry.

Here is a list of some key registrations:

  • Financial Services Provider (FSP): Registered with the Financial Services Board (FSB)
  • Credit Provider: Registered with the National Credit Regulator (NCR)
  • Discovery Health Medical Scheme: Registered with the Council for Medical Schemes (CMS)

Understanding the Fine Print

When utilising services provided by Vitality Travel, it is crucial for customers to understand the terms and conditions associated with their bookings. These terms outline essential information such as booking rules, international flight requirements, and the rights and responsibilities of both parties.

For instance, Vitality Travel’s terms and conditions specify that:

  • International flights must be booked using the Vitality Travel Platform
  • Relevant booking rules must be adhered to
  • All return trips must begin in South Africa, departing from within its borders

Moreover, customers are encouraged to take note of the ties between Vitality Travel and Discovery Bank. While their collaboration brings considerable benefits, clients should be aware and understand each entity’s specific products and services.

In conclusion, for customers to make informed decisions and ensure peace of mind, it is highly advisable to familiarise themselves with the legal and regulatory aspects of Vitality Travel, alongside its terms and conditions.

Digital Solutions and Engagement

Accessibility through Apps

Vitality Travel has integrated with the Discovery Bank app to provide a seamless travel booking experience for its users. The app allows users to access all their Vitality Travel benefits in one place and compare pricing across airlines, car hire, and accommodation. This integration creates a more engaging and convenient experience for users, as everything related to their travel bookings can be done through the Discovery Bank app.

Digital Vault Services

In addition to the convenience of booking through the app, Vitality Travel offers a Digital Vault service. This feature provides a secure online space where users can store important travel documents. Users can easily upload and access their travel itinerary, tickets, and other essential documents. The digital vault adds a layer of organisation and efficiency to the overall travel experience, promoting a hassle-free journey.

Advantages of Digital Vault Services
Secure storage of important documents
Easy access during travel
Greater organisation and efficiency

User Authentication and Security

Vitality Travel places great importance on user authentication and security. The platform implements robust measures to ensure the privacy and protection of users’ personal and financial information. The online banking aspect of the service requires strong authentication methods, such as fingerprint, facial recognition, or multi-factor authentication, before accessing any banking or travel booking features.

Furthermore, the platform constantly monitors for potential threats and vulnerabilities, providing regular updates and security enhancements to ensure a secure environment for its users.

To summarise, Vitality Travel’s digital solutions and engagement focus on delivering a convenient, secure, and engaging experience for its users. By providing easy access through the Discovery Bank app, secure digital vault services, and a strong emphasis on user authentication and security, travellers can enjoy a seamless and protected travel booking process.

Concluding Thoughts on Vitality Travel

Vitality Travel offers a unique and innovative approach to travel rewards, focusing on promoting healthy lifestyles for its members. By incorporating health assessments and personalised interventions, Vitality Travel aims to detect lifestyle-related diseases early and manage health risks effectively.

Members can enjoy significant discounts on a wide range of flights, both locally and internationally. Vitality Travel partners with leading South African airlines and global carriers such as British Airways, Emirates, and Qantas. This allows travellers to tap into an extensive network of destinations while reaping the benefits associated with their membership.

Key features of Vitality Travel include:

  • Savings ranging from 10% to 75% off on local and international flights
  • No Rand caps on discounts
  • Inclusion of taxes in the discounted fares
  • Availability of a user-friendly booking platform

When considering Vitality Travel as a travel rewards programme, it is clear that members can enjoy an array of benefits. The collaboration between Discovery Bank’s digital payments platform and Vitality’s rewards programme enables a seamless and rewarding experience for travellers. Add to that the 24/7 customer support through live chat and instant answers, and members are well-equipped for their adventures ahead.

In summary, Vitality Travel stands out as an innovative and enticing rewards programme for avid travellers who are invested in their health and well-being. By integrating health-focused elements and offering generous discounts on flights, Vitality Travel feels much more than a simple rewards programme – it is a comprehensive approach to living a healthy and well-executed life.

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