Supporting South Africa’s Social Relief of Distress (SRD) grant is essential for qualifying individuals facing financial distress. To improve assistance, SASSA has launched multiple channels to contact them for help with SRD applications and queries.
- Toll-Free SRD Contact Center
You can now call SASSA’s dedicated SRD contact centre at these new toll-free numbers:
- 0800 60 10 11
- 011 241 8320
- 015 291 7509
- 051 410 8339
Trained agents can guide you through applying, answer frequently asked questions, and help resolve any issues.
- Online SRD Portal and Email
SASSA’s user-friendly online portal allows you to digitally submit SRD applications, complaints, and queries via computer or mobile app. You can also email them at GrantsEnquiriesGP@sassa.gov.za.
- Visit Your Nearest SASSA Office
If you prefer in-person help, SASSA offices across South Africa have dedicated staff to assist with SRD applications and queries. Locations include:
- SASSA Headquarters in Pretoria
- 359 Pretorius St, Pretoria Central
- Nafcoc Supplying Center, Soshanguve
- Check Government Websites
SASSA and South African government websites share official updates, FAQs, policy changes and more about the SRD grant.
- Follow SASSA on Social Media
Stay on top of news and deadline reminders by following @OfficialSASSA on social media platforms.
With these new SRD channels, SASSA aims to provide quicker support to South Africans needing financial relief. Choose your preferred contact method to get the assistance you need.