LottoStar Complete Guide: How to Play, Register & Win Safely in South Africa
Your complete guide to betting on international lotteries and playing casino games
Last updated: November 2025
Quick Facts
- Minimum deposit: R50 • Minimum withdrawal: R100
- Licensed by Mpumalanga Economic Regulator
- FICA verification required for withdrawals
- Over R459 billion paid out in winnings
- Customer support available 24/7
Table of Contents
What is LottoStar?
LottoStar is a South African online betting company that lets you bet on international lotteries and play casino games. It is NOT a traditional lottery where you buy tickets. Instead, you bet on the results of lotteries from around the world.
Important Understanding: You are not entering the actual lottery draws. You are betting on what the winning numbers will be. If you win, LottoStar pays you directly (not the official lottery).
Key Information
- Company: LottoStar (Pty) Ltd (Registration: 2007/011071/07)
- License: Mpumalanga Economic Regulator (License 9-2-1-09467)
- Verification: Call Mpumalanga Economic Regulator at 013 750-8000
- Website: www.lottostar.co.za
- Age Requirement: Must be 18 or older
- Currency: South African Rand (ZAR) only
✅ How to Register Your LottoStar Account
Creating a LottoStar account takes less than 5 minutes. You can register from your phone, tablet, or computer.
Step-by-Step Registration
Step 1: Visit the Website
Go to www.lottostar.co.za on any device.
Step 2: Click Register
Look for the “Register” button at the top-right corner (desktop) or profile icon (mobile).
Step 3: Choose Account Type
Select “South African” if you have a SA ID, or “Other” if you’re a foreign national.
Step 4: Fill in Your Details
You will need to provide:
- Full name (as per ID)
- South African ID number or passport number
- Date of birth
- Mobile phone number
- Email address
- Province you live in
- Source of funds (salary, business, etc.)
- Password (choose a strong one)
Step 5: Verify Your Account
You will receive a verification code via SMS or email. Enter this code to confirm your account.
FICA Verification – Very Important!
FICA stands for Financial Intelligence Centre Act. This is a South African law that requires LottoStar to verify your identity. You CANNOT withdraw money without completing FICA.
Documents You Need
All documents must be clear, legible copies (not older than 3 months):
| Document Type | What They Accept |
|---|---|
| Proof of Identity | SA ID (both sides) or valid passport |
| Proof of Address | Utility bill, bank statement, or municipal account (not older than 3 months) |
| Proof of Bank Account | Bank statement or official bank letter (not older than 3 months) |
How to Upload FICA Documents
- Log in to your LottoStar account
- Click on your profile icon
- Select “Upload Documents”
- Take clear photos or scans of your documents
- Upload each document in the correct section
- Wait 24-48 hours for verification
✅ How to Deposit Money
LottoStar offers many ways to add money to your account. Deposits are usually instant.
Deposit Methods Available
| Payment Method | Minimum Amount | Speed |
|---|---|---|
| Credit/Debit Cards (Visa, Mastercard) | R50 | Instant |
| Instant EFT (SiD, PayFast) | R50 | Instant |
| Bank Transfer/EFT (FNB, Capitec, Standard Bank, etc.) | R50 | 1-2 hours |
| Vouchers (1Voucher, OTT Voucher, Blu Voucher) | R5 | Instant |
| Mobile Payments (SnapScan, Apple Pay) | R50 | Instant |
| Cryptocurrency (Bitcoin) | Varies | 15-30 minutes |
How to Make a Deposit
- Log in to your LottoStar account
- Click the orange “Deposit” button (top-right corner)
- Choose your preferred payment method
- Enter the amount you want to deposit (minimum R50)
- Follow the instructions for your chosen method
- Confirm the payment
- Your account will be credited immediately (or within hours for EFT)
Using Vouchers (Most Popular Method)
Many South Africans prefer vouchers because they don’t need a bank account:
- Where to Buy: PEP, Shoprite, Checkers, Pick n Pay, Boxer, Spar, and many spaza shops
- How Much: From R5 to R3,000 per voucher
- How to Use: Log in, click Deposit, select voucher type, enter the 16-digit code
Games You Can Play on LottoStar
LottoStar offers different types of games. Each has different rules and ways to win.
1. Lottery Betting (Slotteries)
You bet on the results of international lotteries. Popular options include:
- USA Powerball: Bet on numbers from the American Powerball lottery
- Mega Millions: Another big American lottery
- EuroMillions: European lottery betting
- Africa Millions: Africa-based lottery options
- UK 49s: Daily UK lottery draws
2. Reel Rush (Slot Games)
These are online slot games (same as Hollywoodbets Spina Zonke). Over 80 different games available:
- Minimum bet: As low as R1 per spin
- Maximum win: Up to R2 million (standard games)
- Prive games: High-roller games (R60-R3,000 per spin) with wins up to R20 million
- Popular games: Hot Hot Fruit, Mystic Fortune Deluxe, Lantern Luck
3. Jackpot Arena
Special jackpot races happen twice a week:
| Race Day | Time | Total Prize | Minimum Bet |
|---|---|---|---|
| Thursday | 7pm – 9pm | R500,000 | R2 per spin |
| Sunday | 7pm – 9pm | R1,200,000 | R2 per spin |
4. Other Games
- Live Casino: Roulette, blackjack, baccarat with real dealers
- Quick Games: Instant win games (results every 2 seconds)
- Scratch Cards: Digital scratch cards for instant prizes
- Arcade Games: Kino and other arcade-style betting games
✅ How to Withdraw Your Winnings
REMEMBER: You MUST complete FICA verification before you can withdraw money. Your withdrawals will be blocked until FICA is approved.
Withdrawal Methods
| Method | Minimum | Daily Limit | Processing Time |
|---|---|---|---|
| Bank EFT | R100 | R5,000 | 1-2 business days |
| FNB eWallet | R50 | R3,000 | Same day |
| ABSA CashSend | R50 | R3,000 | Same day |
| Standard Bank Instant Money | R50 | R3,000 | Same day |
How to Request a Withdrawal
- Log in to your LottoStar account
- Click on your profile icon or “My Account”
- Select “Withdraw” from the menu
- Choose your withdrawal method
- Enter the amount you want to withdraw
- Enter your banking details (must match FICA documents)
- Click “Withdraw” to submit your request
Important Withdrawal Rules
- Withdrawals processed weekdays at 7am (not on public holidays)
- Maximum R25,000 per 30 days
- Large withdrawals (over R25,000) need extra verification
- You can only have ONE active withdrawal request at a time
- Payouts only to bank accounts in your name
- Must have zero bonus credits before withdrawing
- Dormant accounts (180 days no activity) forfeit all funds
🚨 SCAM WARNINGS – Protect Yourself!
CRITICAL: LottoStar is a legitimate company, but scammers use its name to trick people. Here’s how to protect yourself.
Common LottoStar-Related Scams
1. Fake Winning SMS/Email
The Scam: You get a message saying “Congratulations! You won R50,000 on LottoStar! Call us to claim.”
The Truth: LottoStar NEVER sends unsolicited winning messages. You can only win if you placed a bet and logged in to check.
2. Fake FICA Phone Calls
The Scam: Someone calls saying they’re from LottoStar and need your banking PIN or password to “complete FICA.”
The Truth: LottoStar NEVER asks for passwords or PINs over the phone. FICA is done through document uploads only.
3. Advance Fee Scam
The Scam: “You won R100,000! Pay R2,000 processing fee to claim your winnings.”
The Truth: LottoStar NEVER asks you to pay money to receive winnings. This is a classic scam.
4. Fake Websites
The Scam: Websites that look like LottoStar but have slightly different addresses (lottostar.com, lottostars.co.za, etc.)
The Truth: The ONLY official website is www.lottostar.co.za – check carefully!
How to Verify Real LottoStar Contact
| Contact Method | Official Details |
|---|---|
| Website | www.lottostar.co.za ONLY |
| Phone | 086 026 7777 (24/7) |
| support@lottostar.co.za | |
| Physical Address | 207 Melrose Blvd Floor 2 Unit 10, Johannesburg, Gauteng |
Red Flags – Signs of a Scam
- Asking for money to claim winnings
- Requesting your password, PIN, or OTP
- Pressure to act immediately or lose your prize
- Contact from Gmail, Yahoo, or personal email addresses
- Spelling mistakes or poor grammar in messages
- Winning a lottery you didn’t enter
- WhatsApp messages from unknown numbers claiming to be LottoStar
If You’ve Been Scammed:
- Stop all contact with the scammer immediately
- Contact your bank if you shared banking details
- Report to SAPS at your nearest police station
- Report to SABRIC: www.sabric.co.za or call 0860 555 557
- Report to LottoStar: support@lottostar.co.za (so they can warn others)
⚠️ Problems & How to Complain
If you have problems with LottoStar, here’s how to resolve them.
Common Problems
Problem: Deposit not showing
Solution:
- Wait 2 hours for EFT deposits
- Check your bank statement – payment successful?
- Contact LottoStar support with proof of payment
- Use Live Chat for fastest response
Problem: Withdrawal rejected
Common Reasons:
- FICA not completed or documents expired
- Banking details don’t match FICA documents
- Still have bonus credits in account
- Spelling mistake in banking details
Problem: Can’t log in
Solutions:
- Use “Forgot Password” button
- Check you’re using correct email/mobile number
- Try different browser or clear cache
- Account may be locked – contact support
How to Contact LottoStar Support
| Method | Details | Best For |
|---|---|---|
| Live Chat | On website (24/7) | Fastest response |
| Phone | 086 026 7777 (24/7) | Urgent issues |
| support@lottostar.co.za | Complex problems (attach documents) |
If LottoStar Doesn’t Resolve Your Problem
You have the right to escalate complaints to regulators:
| Authority | Contact Details | For What |
|---|---|---|
| Mpumalanga Economic Regulator | 013 750-8000 | License verification, serious complaints |
| National Gambling Board | 012 315 3000 | Gambling-related disputes |
| National Consumer Commission | 0860 003 600 | Consumer rights violations |
💚 Responsible Gambling – Very Important
Gambling can become a serious problem. Here’s how to gamble safely.
Signs of Gambling Problems
- Spending more money than you can afford
- Borrowing money to gamble
- Lying to family about gambling
- Gambling to escape problems or feelings
- Trying to win back money you lost (“chasing losses”)
- Feeling anxious or depressed about gambling
Rules for Safe Gambling
- Set a budget: Decide how much you can afford to lose BEFORE you start
- Never chase losses: If you lose, stop playing. Don’t try to win it back
- Take breaks: Don’t gamble for long periods without stopping
- Don’t gamble when emotional: Avoid gambling when angry, sad, or stressed
- Don’t borrow to gamble: Only use money you already have
- Keep it fun: If it’s not fun anymore, stop
Get Help for Gambling Problems:
- National Responsible Gambling Programme: 0800 006 008 (Free)
- WhatsApp Helpline: 076 675 0710
- Self-Exclusion: Ask LottoStar to block your account if you can’t stop
Our Final Recommendations
LottoStar is legitimate and legal in South Africa. It’s licensed by the Mpumalanga Economic Regulator and has been operating since 2014.
Best for: People who want to bet on international lotteries or play slot games (Reel Rush). Good customer support available 24/7.
Be careful about: Complete your FICA immediately after registering. Don’t wait until you win. Watch out for scammers using LottoStar’s name. Only trust the official website www.lottostar.co.za
Costs: Minimum deposit R50, minimum withdrawal R100. No hidden fees for normal transactions. Withdrawals are free.
Bottom line: If you enjoy lottery betting or slot games, LottoStar is a safe choice. But remember: gambling should be entertainment, not a way to make money. Only bet what you can afford to lose. Set limits and stick to them.
Quick Reference – Save This Information
✅ Official Contact
Phone: 086 026 7777
Email: support@lottostar.co.za
Website: www.lottostar.co.za
⚠️ Important Limits
Min Deposit: R50
Min Withdrawal: R100
Max Monthly: R25,000
🚨 Help & Support
Gambling Help: 0800 006 008
Regulator: 013 750-8000
SABRIC (Scams): 0860 555 557
Disclaimer: This information is provided for educational purposes and was last updated in November 2025. LottoStar fees, features, and requirements may change. Always verify current information with LottoStar directly before making decisions. Gambling can be addictive. No persons under 18 permitted. Winners know when to stop.
Not Legal Advice: This guide is for information only. It is not legal or financial advice. We are not affiliated with LottoStar.
For gambling complaints, contact the Mpumalanga Economic Regulator at 013 750-8000. For scam reports, contact SABRIC at 0860 555 557 or your local police station.