Quick Facts

• Personal loans up to R250,000 through Old Mutual Finance
• Business funding up to R5 million in 24 hours
• Fully digital application process via VodaPay or website
• NCR registered and regulated – legitimate service
• No upfront fees required for applications

What is VodaLend?

VodaLend is Vodacom’s financial services platform. It offers two main products:

VodaLend Personal Loans – Unsecured personal loans up to R250,000. These loans are provided through a partnership with Old Mutual Finance. This is a legitimate service registered with the National Credit Regulator.

VodaLend Business Funding – Business advances from R10,000 up to R5 million. This service is for registered South African businesses. Funds can be available in 24 hours.

VodaLend Compare – A comparison platform that lets you see loan offers from multiple lenders. You fill in one application and get quotes from up to 9 different registered credit providers.

VodaLend Personal Loans (Through Old Mutual Finance)

Who Provides These Loans?

VodaLend Personal Loans are provided by Old Mutual Finance. Old Mutual Finance is:

• Registered credit provider (NCR number: NCRCP35)
• Licensed financial services provider (FSP number: 25494)
• Operating in South Africa for over 175 years
• Fully regulated under the National Credit Act

Loan Features

Feature	Details
Loan Amount	R2,000 to R250,000
Repayment Period	6 to 72 months (flexible terms)
Interest Rate	Up to 28.50% per year (depends on your credit score)
Loan Type	Unsecured (no collateral needed)
Application	Fully online via VodaPay app or Vodacom website
Fund Disbursement	Within 10 minutes after approval and DebiCheck authorisation

Good to Know

• Available to both Vodacom and non-Vodacom customers
• No penalties for early repayment
• Credit life insurance included (compulsory for loans over 12 months)
• You can manage your loan through the VodaPay app
• DebiCheck system protects you from unauthorised deductions

VodaLend Business Funding

VodaLend Business Funding is designed for small and medium businesses. It provides quick access to capital without the long processes of traditional banks.

Business Funding Features

Feature	Details
Funding Amount	R10,000 to R5 million
Repayment Terms	6 or 12 months
Approval Time	Decision within minutes to 48 hours
Fund Disbursement	Within 24 hours of approval
Collateral	Unsecured (no assets at risk)
Fees	Fixed monthly fee (not interest rate)

Free Business Benefits Included

• Vodacom Legal Assist – Free legal advice for your business
• R2,000 eziADS Voucher – For digital and mobile advertising
• No penalties for early repayment
• Flexible restructuring if you face temporary cash flow issues

✅ Requirements & Eligibility

Personal Loan Requirements

Basic Requirements:

• South African citizen with valid ID
• Age: 18 to 60 years old
• Minimum monthly income: R2,500 before deductions
• Employment: Permanent or contract (at least 3 months)
• Bank account in your name
• Registered mobile number in your name
• Pass affordability and credit checks
• Final payment must be before you turn 60

You Cannot Apply If:

• You are under debt review
• You are under administration
• You are insolvent
• You have severe bad credit

Documents Needed:

• Valid South African ID document
• Latest payslip (not older than 1 month)
• If payslip includes bonus, provide previous month’s payslip too
• Three months’ bank statements (some cases)

Business Funding Requirements

Basic Requirements:

• Business must be registered in South Africa
• Company registration or VAT registration required
• Business must be operational for at least 12 months
• Annual revenue: At least R500,000 per year
• Monthly revenue: At least R40,000 per month
• Good credit standing (business and directors)
• Active business bank account

Documents Needed:

• Company registration number or VAT number
• Last 3 months’ bank statements (minimum)
• Financial history documents
• Option to link bank account through Yodlee
• Option to link accounting software (Xero or Sage One)

⚠️ Costs & Fees Breakdown

Personal Loan Costs

Fee Type	Amount
Initiation Fee	Up to R1,050 (excluding VAT)
Monthly Service Fee	R60 (excluding VAT)
Interest Rate	Personalised, up to 28.50% per year
Credit Life Insurance	Compulsory for loans 12+ months (amount varies)
Early Repayment Fee	R0 (no penalties)

Example: What You Actually Pay

Business Funding Costs

Business funding uses a fixed monthly fee structure, not an interest rate. The fee varies based on:

• Amount borrowed
• Risk assessment of your business
• Current market conditions
• Your business credit history

Use the calculator on the VodaLend Business website to see exact costs for your situation.

How to Apply (Official Process Only)

Personal Loans – Step by Step

Step 1: Access Official Platform

Go to the official Vodacom website: www.vodacom.co.za/vodacom/services/financial-services/vodalend-personal-loans

Or use the VodaPay app (available on Google Play and App Store).

Step 2: Start Application

• Click “Get Started”
• Choose “Apply Now” if you are a new customer
• Enter the amount you want to borrow
• Select the reason for the loan
• Choose your repayment period

Step 3: Review Quote

The system shows you the monthly payment amount. Check the interest rate and total cost. Only continue if you agree with the terms.

Step 4: Provide Information

• Enter your South African ID number
• Provide your registered SA mobile number
• Enter your full names and email address
• Tick the consent form (read it first!)
• Upload required documents

Step 5: Wait for Contact

A VodaLend consultant will contact you to finalise your application. This happens within minutes to hours. You get provisional approval quickly.

Step 6: Authorise DebiCheck

Old Mutual Finance sends a DebiCheck request to your bank. You must approve this through your banking app. This confirms you authorise the debit order. This protects you from unauthorised deductions.

Step 7: Receive Funds

After DebiCheck approval, funds arrive in your account within 10 minutes.

Business Funding – Step by Step

Step 1: Visit Official Website

Go to: vodalend.vodacombusiness.co.za

Step 2: Complete Online Application

• Takes about 10 minutes
• Provide business registration details
• Enter financial information
• Choose funding amount and term

Step 3: Submit Documents

• Upload last 3 months’ bank statements (PDF)
• Or link bank account through Yodlee
• Or link accounting software (Xero/Sage One)

Step 4: Get Decision

You receive a decision within minutes to 48 hours. No need to wait weeks like traditional banks.

Step 5: Receive Funds

If approved, funds are in your business account within 24 hours.

Contact Details for Legitimate Support

Service	Contact
Personal Loans	086 010 2209
Business Funding	082 1960 (option 6) or fundingsupport@vodacom.co.za
Website	www.vodacom.co.za

🚨 Critical Scam Warnings

Red Flags – These Are Always Scams:

Scam Tactic	Truth
“Pay R500 admin fee to get your loan”	VodaLend NEVER asks for upfront fees
“Guaranteed approval regardless of credit”	All loans require credit and affordability checks
“Send money via cash deposit/Bitcoin”	Legitimate loans only use bank transfers and DebiCheck
“Apply via WhatsApp/Telegram”	Applications only through official Vodacom website or app
“Pay insurance before loan approval”	Insurance is included in loan repayments, never upfront
“We need your banking PIN/OTP”	NEVER share PINs or OTPs with anyone

Common VodaLend Scam Methods in 2025:

1. Advance Fee Loan Scams

Scammers claim to be from VodaLend. They say your loan is approved. They ask you to pay a fee first. Common excuses:

• “Administration fee” – R300 to R1,500
• “Insurance deposit” – R500 to R2,000
• “Processing fee” – R400 to R1,000
• “Account activation fee” – R250 to R800

Truth: Legitimate VodaLend NEVER asks for money before you receive your loan. All fees are deducted from the loan amount or included in monthly payments.

2. Fake SMS and Email Messages

You receive an SMS or email saying:

• “Your VodaLend loan of R50,000 is approved! Click here to claim”
• “VodaLend special offer: R100,000 loan, bad credit accepted”
• Message contains suspicious links or phone numbers

Truth: VodaLend does not send unsolicited loan approval messages. Always verify through the official Vodacom website.

3. Fake WhatsApp/Telegram “Agents”

Someone contacts you on WhatsApp or Telegram. They claim to be a VodaLend agent. They offer to help you get a loan quickly. They ask for personal information or upfront payments.

Truth: VodaLend does not use WhatsApp or Telegram for loan applications. Official communication is through Vodacom’s platforms only.

4. Phishing Websites

Scammers create fake websites that look like VodaLend. The website URL is slightly different. They collect your information and steal your identity or money.

Truth: Only use the official Vodacom website: www.vodacom.co.za

How to Verify if an Offer is Real:

• Call VodaLend official number: 086 010 2209
• Check if the credit provider is registered on NCR website: www.ncr.org.za
• Old Mutual Finance registration: NCRCP35
• Never click on links in SMS or emails
• Type the Vodacom website address yourself

What to Do if You’ve Been Scammed:

Action	Contact
Report fraud to your bank	Immediately – they may reverse payments
Report to SAFPS	083 123 7226 or www.yima.org.za
Report to South African Police	Open a case at your nearest police station
Report to NCR	0860 627 627 or complaints@ncr.org.za
Inform Vodacom	Report fake VodaLend scams to Vodacom

Your Consumer Rights Under the National Credit Act

Basic Rights You Have:

• Right to Information: You must receive clear information about all costs and terms before signing.
• Right to Fair Credit Assessment: Lenders must check if you can afford the loan.
• Right to Cooling-Off Period: You can cancel within 5 business days after signing.
• Protection from Reckless Lending: Lenders cannot give you loans you clearly cannot afford.
• Right to Early Repayment: You can pay off your loan early without penalties.
• Right to Clear Statements: You must receive regular, clear statements of your account.
• Protection from Harassment: Debt collectors cannot harass you.

DebiCheck Protection

VodaLend uses DebiCheck for all debit orders. This system protects you:

• You must approve each debit order through your bank
• No one can create unauthorised debit orders
• You control what is deducted from your account
• You receive notification before deductions
• You can dispute unauthorised deductions

Where to Get Help:

Issue	Contact
Loan disputes	National Credit Regulator: 0860 627 627
Complaint email	complaints@ncr.org.za
Banking issues	Banking Ombudsman: 0860 800 900
Fraud reporting	SAFPS: 083 123 7226
General consumer issues	National Consumer Commission: 0860 003 600

How to Lodge a Complaint:

Step 1: Contact VodaLend customer service first (086 010 2209)

Step 2: If not resolved, contact Old Mutual Finance

Step 3: If still not resolved, contact the National Credit Regulator

Step 4: NCR will investigate within 90 working days

Quick Comparison: Personal Loans vs Business Funding

Feature	Personal Loans	Business Funding
Who can apply?	Individual SA citizens	Registered SA businesses
Maximum amount	R250,000	R5,000,000
Repayment period	6 to 72 months	6 or 12 months
Approval time	Minutes to hours	Minutes to 48 hours
Fund disbursement	10 minutes	24 hours
Provider	Old Mutual Finance	VodaLend + Lulalend
Main use	Personal expenses, emergencies, debt consolidation	Business cash flow, inventory, equipment, expansion

VodaLend is a legitimate service from Vodacom. It is registered with the National Credit Regulator. Personal loans through Old Mutual Finance are legal and regulated.

Only apply through official Vodacom channels. Go directly to www.vodacom.co.za or use the official VodaPay app. Do not click on links in SMS or emails. Do not apply through WhatsApp or social media.

Never pay upfront fees. If someone asks you to pay money before you receive your loan, it is a scam. Legitimate VodaLend never requires upfront payments.

Check if you can afford the loan. Use the calculator on the VodaLend website. Make sure the monthly payment fits in your budget. Remember to include all fees and interest in your calculation.

Understand the total cost. A loan may seem affordable monthly, but check the total amount you will pay back. Sometimes the total cost is much higher than the loan amount.

For businesses: Have a clear plan. Business funding works best when you know exactly how you will use the money and how it will help your business grow.

Know your rights. You are protected under the National Credit Act. If you have problems, contact the National Credit Regulator at 0860 627 627.