Woolworths Credit Card: Key Benefits and Application Guide

Woolworths credit card offers customers the opportunity to make purchases at Woolworths stores and other retailers, with added benefits and rewards. Partnering with Absa Bank, Woolworths Financial Services (WFS) provides a range of financial services, including the versatile Woolworths credit card, which not only offers a convenient way to pay for purchases but also gives cardholders the chance to earn valuable vouchers.

The Woolworths credit card is designed to cater to various spending habits and preferences, with multiple options available. The unique feature of this credit card is the ability to earn Woolworths vouchers as rewards, which can be utilised for further purchases within their stores. Additionally, holders of the black card can enjoy up to 3% cashback on purchases made at other retailers, making it an attractive choice for those seeking extra benefits alongside a reliable and secure payment.

The Woolworths credit card provides a flexible and rewarding payment option for shoppers within the Woolworths retail network and beyond. With its partnership with Absa Bank, WFS ensures a trusted financial solution for cardholders, who can benefit from its voucher rewards and cashback offers, enhancing their shopping experience and overall value.

Woolworths Credit Card

Understanding Woolworths Credit Cards

History and Partnership with Absa Bank

Woolworths Financial Services (WFS) is a joint venture with Absa Bank, one of South Africa’s big five banks. This partnership has enabled Woolworths to provide in-store credit through the Woolworths Store Card and offer a range of value-added services such as credit cards, personal loans, short-term insurance, and life insurance linked to store card use.

Types of Woolworths Cards

There are two main types of Woolworths credit cards: the Woolworths Gold Credit Card and the Woolworths Black Credit Card. Both are supported by Absa Bank and come with their distinct features, benefits, and eligibility criteria.

Woolworths Gold Credit Card

The Woolworths Gold Credit Card is a versatile card that can be used at all stores in South Africa and abroad. It offers a 2% reward on all purchases made at Woolworths stores, which is sent as a quarterly voucher. Here are some key features of the Gold Credit Card:

  • Rewards: 2% back on all store purchases
  • Eligibility: Based on income and credit status
  • Fees: Associated fees available on Woolworths’ website
  • Associated benefits: Access to exclusive offers, promotions, and events

Woolworths Black Credit Card

The Woolworths Black Credit Card is a high-end offering targeted towards customers with higher monthly incomes. This card has many features and benefits designed to cater to a more exclusive clientele. Some of the features and benefits include:

  • Monthly Income Requirement: R41,666.00 or a yearly income of R500,000.00
  • Eligibility: Higher credit rating compared to Gold Credit Card
  • Fees: Premium fees apply; details available on Woolworths’ website
  • Associated benefits: Premium rewards, travel insurance, and luxury lounge access

Woolworths credit cards can be considered flexible, safe, and convenient. They also offer additional benefits, such as earning Woolies vouchers by swiping the credit card when shopping. This creates incentives for customers to earn rewards while managing their finances.

Applying for a Woolworths Credit Card

Eligibility Criteria

Applicants must meet certain eligibility criteria to apply for a Woolworths Credit Card. They must be at least 18 and possess a valid South African ID. In addition, applicants should have a minimum monthly income of R3,000 to qualify for the card.

Application Process

The application process for a Woolworths Credit Card is fairly simple and can be completed within 15 minutes. Applicants must select the product they want to apply for, provide their personal information, and submit the required documentation. The application will then be processed, and the applicant’s affordability will be assessed based on the provided details.

Required Documentation

During the application process, applicants must provide the following documents:

  • A copy of their South African ID
  • A recent payslip or bank statement not older than three months
  • Proof of residence

Once these documents are submitted, and the application is successfully processed, the applicant will be notified of their approval status. The Woolworths Credit Card will then be delivered to the address provided during the application process.

Benefits and Features

Rewards and WRewards

One of the key advantages of the Woolworths credit card is its rewards and WRewards program. This program allows cardholders to earn vouchers and points on their shopping. For every purchase made at Woolworths stores, customers earn points across categories, including food, fashion, homeware, and beauty. These points can then be converted to various benefits such as discounts and cashback offers. In addition, the card offers automatic membership to WRewards, a tiered loyalty programme known for its standout features.

Insurance Options

Woolworths credit cardholders can enjoy peace of mind on their travels thanks to the complimentary travel insurance provided. This insurance is applicable when the card is used to purchase international airline tickets. The card also offers balance protection insurance, which covers the card balance in case of unforeseen circumstances like temporary disability, retrenchment or death. Moreover, accidental damage protection is available, safeguarding cardholders from potential repair or replacement costs due to accidents.

Value-Added Services

The Woolworths credit card provides additional features and services that offer true value to its users. A few notable ones include:

  • ATM Accessibility: Cardholders can withdraw cash from ATMs bearing the Visa logo, allowing flexibility and access to funds on the go.
  • Woolworths Mobile App: Users can avail of free access to the Woolworths Mobile app, which offers convenient shopping and personalised features.
  • Secure Transactions: Woolworths credit card is backed by state-of-the-art security features, protecting all transactions from fraud.
  • Flexible Payments: Customers can choose from various payment plans and terms catering to various preferences and financial situations.

Overall, the Woolworths credit card boasts an impressive range of benefits, rewards, and value-added services, making it a competitive choice for consumers looking for a reliable and versatile credit card solution.

Financial Details

Interest Rates and Fees

The Woolworths credit card offers competitive interest rates and fees to its customers. It is designed to be flexible and convenient, allowing cardholders to manage their finances efficiently. The card comes with standard fees, including an initiation fee, charged when first acquiring the card. Moreover, interest is levied on the outstanding balance if not paid within the grace period.

Credit Limit and Repayment

Woolworths Credit Card provides a credit limit based on the cardholder’s financial profile. It acts as a revolving loan account, allowing cardholders to utilise the available credit repeatedly as long as the required payments are made. The credit limit can be periodically reviewed and adjusted based on the cardholder’s spending patterns and repayment history.

Repayment options for the Woolworths credit card include:

  • Setting up a Debit Order for automatic deductions from the user’s bank account, ensuring timely payments
  • Electronic Funds Transfers (EFT) from a linked Absa Bank Account

It is crucial for cardholders to pay at least the minimum amount due each month to maintain a healthy credit record and avoid additional charges.

Managing Your Card Account

Managing a Woolworths credit card account is straightforward and user-friendly. Cardholders can easily check their account balance, transaction history, and other necessary information through a secure online portal. To get started, users must register with their Woolworths credit card number, create a Banking Online PIN, and follow the prompts.

Another benefit of the Woolworths credit card is earning purchase rewards. Cardholders receive 2% back in quarterly vouchers on all Woolworths purchases, making the shopping experience all the more rewarding.

Using Woolworths Credit Card Responsibly

Safe Shopping with Your Card

Using your Woolworths credit card responsibly involves several steps. Firstly, it’s crucial to ensure you have a secure shopping experience, both online and in-store. When shopping on the internet, always use reputable websites for making purchases and avoid sharing your card details over insecure connections. Utilise your online banking or the Woolworths mobile app to monitor your transactions regularly, keeping an eye out for any signs of suspicious activity.

While shopping in-store, remember to protect your card by keeping it securely in your wallet or purse and never sharing your PIN with anyone. Additionally, the contactless payment feature can help minimise the chance of your card details being compromised.

Furthermore, as a registered credit provider (NCRCP7) and authorised financial services provider, Woolworths takes the security of your card seriously. They have implemented various measures to keep your information safe, ensuring a secure shopping experience for all cardholders.

Understanding Terms and Conditions

Another aspect of using your Woolworths credit card responsibly is being well-informed about the terms and conditions that apply to your account. These include interest rates, payment due dates, credit limits, and any fees associated with using the card.

Here are some suggested steps for fully understanding the T&Cs of your Woolworths credit card:

  1. Access your T&Cs: You can find the detailed terms and conditions on the Woolworths website or through the Woolworths mobile app. Ensure you have the most recent version, which can change over time.
  2. Carefully read your T&Cs: Familiarise yourself with crucial aspects, such as your card’s interest rates, fees, and repayment rules.
  3. Stay updated: Keep an eye on any communication from Woolworths, as they may inform you about updates to the terms and conditions or any special promotions.

By proactively understanding the terms and conditions of your Woolworths credit card, you can use it confidently and responsibly, ensuring a seamless and enjoyable shopping experience.

Customer Support and Services

Accessing Assistance and Queries

Woolworths credit card customers can receive assistance through various channels, including phone and online. To get in touch with Woolworths (Woolies) Credit Card Customer Service, customers can use the following contact details:

  • Online Shopping Tel: 0860 100 987
  • Fax: 0860 100 986
  • International callers: +27 21 407 6137

Customer support is available during these hours of operation:

  • Monday to Friday, 8 AM – 7:30 PM
  • Saturday, 8 AM – 5 PM
  • Sunday, 8 AM – 1 PM
  • Public holidays, 8 AM – 5 PM

Woolworths also provides in-store services and online resources for customers who need help with their credit cards, online banking, and other financial products.

Additional Woolworths Financial Products

Woolworths Financial Services (WFS), a joint venture with Absa Bank, offers a range of value-added services in addition to credit cards. These financial products include:

  • Store Cards: Woolworths Store Card allows customers to purchase without carrying cash and receive a monthly statement. Cardholders can then pay their balances at any Woolies store by debit order via ATM, telephone, or internet.
  • Personal Loans: WFS offers loans to eligible customers, providing a flexible borrowing option for various financial needs.
  • Short-term Insurance: Through partnerships with insurers, WFS provides short-term insurance policies for customers, covering assets such as homes, vehicles, and personal belongings.
  • Life Insurance: Woolworths also offers life insurance products linked to credit card balances, ensuring financial support for policyholders and their loved ones in the event of unforeseen circumstances.

Customers can access many of these financial services at their local Woolworths stores or Absa branches, offering added convenience and comprehensive support.

Visa Partnership and International Use

The Woolworths Gold Credit Card, thanks to its partnership with Visa, offers a range of benefits for users who wish to travel internationally or make purchases across borders. It is important to note that the card is valid in any store that accepts Visa cards, which broadens its usability significantly. Cardholders can use their Woolworths Everyday Platinum Credit Card at over 35 million merchants and more than 2 million ATMs worldwide where Visa is accepted.

One of the notable advantages of the Woolworths Gold Credit Card is the provision of free travel insurance when the card is used to purchase flight tickets. This automatic basic travel insurance covers international journeys and is available for travellers aged between 3 months and 74 years inclusive. This added benefit helps enhance the peace of mind of cardholders while planning and undertaking their travels.

Besides, the Woolworths credit card also provides its users with free access to the Woolworths Mobile app. This enables cardholders to efficiently manage their accounts, track expenses, and receive updates on various promotions and benefits offered by Woolworths and Visa.

In summary, through its partnership with Visa, the Woolworths Gold Credit Card offers numerous advantages for users who require international purchasing power and travel support. With extensive merchant acceptance, free travel insurance, and mobile app support, cardholders can confidently make the most out of their Woolworths credit card while travelling or making purchases overseas.

Rewards Programme and Cashback Offers

The Woolworths Credit Card offers a rewarding experience for its users by providing a variety of incentives through their Rewards Programme and Cashback Offers. Cardholders have the opportunity to benefit from Woolworths’ Cashback Rewards Programme, as well as earn points and savings on purchases made with the credit card.

One of the primary features of the Woolworths Credit Card is its Cashback Rewards Programme. For every dollar spent on eligible purchases, cardholders earn 1 point. These points can be accumulated and redeemed for Woolworths Money Shopping Cards, enabling users to save on future shopping.

In addition to the Cashback Rewards Programme, the Woolworths Credit Card is affiliated with the wRewards scheme. This loyalty programme awards a set number of points per purchase, potentially increasing the earning rate depending on the user’s status level. For instance, members may earn 3 points for every R1 spent, with higher status levels earning more points per rand.

The Gold Credit Card offers even more benefits for those who frequently shop at Woolworths. When used at Woolworths stores, cardholders receive a 2% cashback reward on all purchases, sent as a quarterly voucher. Users can enjoy regular savings while shopping at their favourite retail stores.

Furthermore, Woolworths offers a more exclusive tier for high-income users – the Woolworths Black Credit Card. This card also automatically enrols members in the wRewards programme, providing an additional 5% off on wRewards items. To qualify for the Black Credit Card, users must have a monthly income of R41,666 or an annual income of R500,000.

In summary, the Woolworths Credit Card caters to different user preferences, offering various rewards and cashback offers. Whether you’re shopping at Woolworths or other stores, the card’s loyalty programmes and incentives are designed to deliver meaningful value to card users.


The Woolworths Credit Card offers different tiers, including the Gold Credit Card and the Black Credit Card. Each card caters to a specific segment of consumers, providing tailored benefits and experiences.

The Gold Credit Card is an ideal option for low-income earners, as it requires a low income to apply and has low fees. This card allows users to enjoy rewards, exclusive privileges, and convenience in their shopping experience. Some key features include:

  • Discounts and rewards
  • Access to exclusive events
  • Convenient payment options

On the other hand, the Black Credit Card is designed for individuals with high spending habits, requiring a monthly income of R41,666.00 or a yearly income of R500,000.00. As a premium card, it boasts a range of benefits that cater to a more affluent clientele:

  • Elevated earning rates for reward points
  • Tailored travel benefits
  • Exclusive access to deals and discounts

Absa Bank, one of South Africa’s leading financial institutions, supports both cards, ensuring a reliable and secure banking partner.

The Woolworths Credit Card range provides customers with tailored financial solutions catering to different income levels. Choosing the Gold and Black Credit Card depends on individual preferences, spending habits, and financial standing. Regardless of the selected card, users will experience a heightened shopping experience with rewards and benefits, demonstrating the value of incorporating Woolworths Credit Card into their financial toolkit.

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