Looking to send money easily and want to know how to withdraw it?
Capitec’s Cash Send service allows you to send and receive money without the need for a bank card.
The flexibility of Capitec Cash Send means you can collect your cash from various convenient locations across South Africa, like Pick n Pay, Boxer, and Capitec ATMs.
To use this service, the recipient will need a reference code and secret PIN provided by the sender.
This simple process allows individuals without a bank account to access funds quickly and securely.
With numerous outlets to choose from, including Checkers and Shoprite, accessing your money has never been easier.
Whether you’re at home or out and about in the city, having multiple options for cash withdrawal makes life simpler.
By knowing the locations where you can collect cash sent through Capitec, you can plan your day with ease and confidence.
Understanding Capitec Cash Send
Capitec Cash Send allows individuals to transfer funds to others without needing a bank card. This service is widely used for its quick and easy setup, providing access to cash at various locations. It offers several advantages, including accessibility in remote areas, making it a preferred choice for many people.
Basics of Capitec Cash Send
Capitec Cash Send is a feature offered by Capitec Bank that empowers users to send money quickly to anyone with a mobile phone.
The sender can initiate the cash transfer using Capitec’s mobile app, internet banking, or a USSD code.
The recipient receives an SMS with a secure withdrawal PIN, which enables them to collect the money at Capitec ATMs or partner retail outlets.
The process starts with the sender entering the recipient’s mobile number and specifying the amount to be transferred.
Once the transaction is confirmed, the recipient can withdraw the cash without needing a bank card or an account.
This service ensures that even those without traditional banking facilities can access funds easily, making it ideal for reaching people in remote locations.
Advantages of Using Cash Send
One of the major benefits of Capitec Cash Send is its convenience.
Users can initiate a transfer at any time from their device, ensuring funds can be sent and received quickly.
This flexibility helps people handle financial emergencies or provide support to family and friends without delay.
Cash Send is also praised for its accessibility. Since withdrawals can be made without a bank account, individuals without access to traditional banking services can still receive and collect money.
Moreover, with strict security features, such as a remote PIN required for cash withdrawal, it ensures that transactions are secure, safeguarding funds during transfer.
How to Withdraw Capitec Cash Send Funds
To withdraw funds sent via Capitec’s Cash Send, options include using a Capitec ATM or visiting designated partner retail stores.
Each option requires a 4-digit secret code, as well as a reference number provided to the recipient via SMS.
Withdrawing at Capitec ATMs
At a Capitec ATM, the recipient needs to select the “Cash Send” option on the screen.
They will then be prompted to enter the reference number, followed by the 4-digit secret code.
After confirming the amount, the ATM will dispense the cash.
This method is simple and quick, ensuring a hassle-free experience.
ATMs are accessible around the clock, making them a convenient choice for people with unpredictable schedules.
It’s important to make sure both the reference number and the secret code are correct before proceeding, as errors can delay the transaction.
Withdrawing at Partner Retail Stores
Alternatively, funds can be collected at various partner retail stores such as Pick n Pay, Checkers, Shoprite, Boxer, Game, and Usave stores.
The recipient needs to visit the customer service desk with their phone.
They will provide the SMS details, including the reference number and secret code, to the cashier.
The cashier will verify the information before completing the cash withdrawal.
This method is convenient for those who frequently visit these stores for shopping.
It’s worth checking each store’s opening hours, as they may vary. Using partner stores is a practical way to combine receiving money with regular errands.
Limitations and Fees for Cash Send Withdrawals
Using Capitec’s cash send service is handy, but there are some fees and limits to consider.
Fees: Sending cash through Capitec varies based on the amount.
Amounts between R40 and R1,000 will have a fee of R10, while sending between R1,001 and R3,000 costs R16 through the app.
It’s important to understand these charges before making transactions.
Daily Withdrawal Limits: The daily limit for Capitec cash send withdrawals depends on the method used.
With USSD, users can send up to R1,000 daily. However, those using the Capitec app can send a more generous R5,000 each day.
This flexibility can serve various customer needs.
Monthly Limits: For both USSD and the Capitec app, users face a monthly limit of R24,999.
These caps ensure transactions stay secure and comply with regulations.
Users should plan their transfers accordingly, considering both daily and monthly boundaries.
Convenience: The advantage of Capitec cash send is its accessibility.
Users can perform transactions at Capitec ATMs, in addition to various retail shops, including Shoprite and Checkers.
Such convenience helps many customers access money without needing traditional bank branches.
Safety and Security Measures
Capitec Cash Send offers several security features to ensure that transactions are safe and secure.
It is important to follow safety tips for protecting the transaction as well as knowing how to access customer support if issues arise.
Protecting Your Transaction
Each Capitec Cash Send transaction is secured with a unique reference number and a 4-digit secret code.
These details are sent to the recipient to ensure only they can access the funds.
Users should keep this information confidential to prevent unauthorised access.
Additional security comes in the form of a secret PIN.
This PIN, combined with biometric identification at some ATMs, adds an extra layer of security.
Always use a trusted ATM or partner store for withdrawals.
Be cautious and avoid sharing sensitive information like the secret PIN or reference number with anyone.
Customer Support for Issues
If any problems occur during a Capitec Cash Send transaction, customer support is readily available.
Users can contact Capitec’s help centre by phone or through their FAQs on their website.
They provide guidance on transaction issues.
Make sure to have your reference number and transaction details handy when reaching out for assistance.
This information will help the support team address and resolve any concerns more efficiently.
Keeping transaction receipts can also be useful when explaining issues to customer support.