For South Africans thinking about opening an Edgars Account, comparing it with other store cards, or trying to cut the cost of, or close, one they already have.
In short: The Edgars Account is a store credit account run by RCS. To apply you must be 18 or older, have a South African ID or driver’s licence, be employed and earn at least R2,000 a month, and you must take out Account Protection insurance first. Edgars lists a monthly service fee of R34, which is not charged when your balance is R0. Interest can be no higher than the legal cap of 21.25% a year (repo rate 7.25% plus 14%). You can use the card at Edgars and at Pick n Pay, Checkers, Game, Shoprite, Makro and Builders. Check your quote before you sign. This is general information, not financial advice.
What the Edgars Account is
The Edgars Account is revolving credit: you get a credit limit, spend against it, and pay back at least the monthly instalment. Edgars is owned by Retailability, and the account is issued and administered by RCS, a registered credit provider (NCRCP 38) and authorised financial services provider (FSP 44481). That is why balance, payment and statement queries go to RCS rather than to the Edgars store.
According to Edgars’ account page, you can use the card:
- at Edgars stores and on edgars.co.za
- at Pick n Pay, Checkers, Game, Shoprite, Makro and Builders, on revolving, 24 or 36 month plans
- to buy airtime, data and electricity by dialling *120*20080#
For a side-by-side look at the other big retail accounts, see our guide to store cards in South Africa.
Who qualifies for an Edgars Account and what you need
Edgars’ account FAQs and the RCS store card page list the same entry requirements.
| Requirement | What it means for you |
|---|---|
| Age | 18 years or older |
| Identity | A valid South African ID or driver’s licence |
| Work and income | Employed, earning R2,000 or more a month |
| Proof of income | Your latest payslips or bank statements |
| Insurance | Account Protection through Hollard, or your existing cover ceded to the account |
Meeting these requirements does not guarantee approval. Under the National Credit Act, RCS must check your credit record and assess whether you can afford the repayments, and it decides your credit limit. Applying leads to an enquiry on your credit record, so apply only when you are serious. If you are unsure where you stand, get your free credit report first and dispute any errors before you apply.
How to apply
- Go to the Edgars Account page and choose Apply Now.
- Complete the Account Protection section first. You can take Hollard’s policy or cede an existing policy you already have.
- You are then sent to the application form. Fill it in and upload your ID and proof of income when asked.
- Read the pre-agreement quote. It must show your interest rate, service fee, any initiation fee, the insurance premium and the total cost.
- If you are approved, you can start shopping online straight away by opening your card in the Edgars Account app.
What an Edgars Account costs
Your exact interest rate is on your quote and statement. The law sets the maximum a credit provider may charge on a store account, which the National Credit Regulations tie to the repo rate.
| Cost | Legal maximum | What Edgars says |
|---|---|---|
| Interest | Repo rate plus 14%: 21.25% a year at the 7.25% repo rate | Shown on your quote; interest-free plans are available at Edgars |
| Monthly service fee | R60 a month | R34 a month, and no fee when your balance is R0 |
| Initiation fee | R165 plus 10% of the credit limit above R1,000, capped at R1,050 | Shown on your quote, if charged |
| Account Protection | You may cede your own policy instead | Required before you can apply |
| Club and other add-ons | Optional | Separate fees, not managed by RCS |
The repo rate can change at each Reserve Bank Monetary Policy Committee meeting, and the interest cap moves with it.
Worked example
Say you buy R3,000 of goods on a 24-month plan and are charged the maximum 21.25%. Your instalment would be about R155 a month, and you would pay about R709 in interest. Add the R34 service fee for 24 months (R816) and the purchase costs you about R4,525, before insurance. On a 36-month plan the interest rises to about R1,083 and the service fees to R1,224. If an initiation fee applies, the most it can be on a R3,000 limit is R365.
The same R3,000 on a 3-month interest-free plan costs R1,000 a month plus the R34 service fee each month, as long as you pay on time and the plan rules are met.
Payment plans compared
| Plan | Where it applies | Interest |
|---|---|---|
| 3 months interest-free | Edgars purchases only | None if you pay on time |
| 6 months interest-free | Edgars purchases only | None if you pay on time; Edgars’ FAQs note a delay in bringing this plan back, so ask at the till |
| Revolving | Edgars and the partner stores | Interest on the balance you carry |
| 24 or 36 months | Edgars and the partner stores | Interest for the full term |
Benefits
- Interest-free payment plans on Edgars purchases.
- Use at large grocery and hardware chains, not only Edgars.
- Up to 3 extra cards for family and friends.
- Free SMS notifications when the card is used.
- Self-service on the app and website to check your available credit, pay, view transactions, download statements and update your details.
- Welcome vouchers. At the time of checking, Edgars offered an R100 off R500 voucher for completing the full application and R2,000 in fashion vouchers on approval. Under its terms, new account vouchers come as three vouchers for use in store, each with a minimum spend and an expiry date. Offers change, so check the account page.
Risks to weigh up
- Compulsory insurance. Account Protection adds a monthly premium. Compare it with cover you already have, which you are allowed to cede instead.
- Add-on fees. Club and other value-added services carry their own fees. Edgars’ FAQs say they are not managed by RCS and must each be cancelled separately, even after you close the account.
- Long plans cost more. A 36-month plan keeps you paying interest and service fees for three years.
- Easy spending. A card that works at supermarkets can push everyday groceries onto interest-bearing credit.
- Missed payments. Arrears damage your credit record and can lead to collection costs.
How to pay your account
Edgars’ payment page lists these options: a debit order (email edgarsenquiries@rcsgroup.co.za with proof of your bank details), in store with your card, at an ATM, through EasyPay, or by EFT. For EFT, use only the bank details on that official page or your statement, with your 19-digit Edgars account number as the reference. You can check your balance by dialling *120*1430*your card number#.
How to close an Edgars Account
Edgars’ FAQs set out these steps:
- Cancel Club, insurance and any other value-added services linked to the account.
- Get a settlement quote by calling RCS on 0860 111 826 and using self-service, or at customer services in store.
- Pay the settlement amount by EFT or in store within five days of getting the quote.
- Email your closure request to edgarsclosure@rcsgroup.co.za and keep the reply as proof.
If fees keep appearing after closure, they usually come from an add-on that was not cancelled. Contact the provider of that service directly.
Complaints and your rights
Start with RCS on 0860 111 826 or edgarsenquiries@rcsgroup.co.za, the contact details on Edgars’ contact page. Ask for a reference number and keep your emails. If the problem is not resolved, you can complain to the National Credit Regulator on 0860 627 627. Under the National Credit Act you can settle your account early at any time. If repayments are already more than you can manage, read our guide to debt review in South Africa.
Never share your PIN or one-time PINs with anyone who calls or messages you, and only pay into the account details Edgars publishes.
Frequently asked questions
What is the Edgars Account interest rate?
Your rate is on your quote and statement. By law it cannot be more than the repo rate plus 14%, which is 21.25% a year at the current repo rate. Interest-free plans on Edgars purchases cost nothing in interest if you pay on time.
What is the minimum income for an Edgars Account?
R2,000 a month, and you must be employed and able to show proof of income.
Can I use my Edgars card at other shops?
Yes. Edgars lists Pick n Pay, Checkers, Game, Shoprite, Makro and Builders, on revolving, 24 or 36 month plans. The interest-free plans apply only at Edgars.
Do I have to take Edgars’ insurance?
Account Protection is required to apply, but you can cede an existing policy instead of buying Hollard’s cover.
Is the Edgars Account the same as a TFG account?
No. Edgars belongs to Retailability and its card is run by RCS. Brands such as Foschini and Jet use the TFG Money Account.
Before you apply: checklist
- You earn at least R2,000 a month and have recent payslips or bank statements.
- You have checked your credit report and fixed any errors.
- You have compared Hollard’s Account Protection premium with any cover you could cede.
- You know which plan you will use and can pay it off on time.
- Your quote shows the interest rate, R34 service fee, any initiation fee and the insurance premium.
- You have said no to, or know how to cancel, Club and other add-ons you do not want.
Last checked: 29 October 2026, against Edgars’ account page, account FAQs, payment and contact pages and terms, the RCS store card page, the National Credit Regulations and the Reserve Bank’s September 2026 rate decision. Fees and offers change, so confirm with RCS before you sign.
This article is general information, not financial advice. Credit is for adults 18 and older and is subject to an affordability assessment.
You’ll have very rude customer service agents, don’t what to list to customers, fell that they are always RIGHT , i called you’ll to sort my account out but been put from piler to post because they don’t understand ENGLISH !!!!!