Need a proof of payment from FNB? Whether it is for a landlord, a university application, or a supplier, FNB makes it easy to generate one from the app or online banking. Here is how to do it on every platform.
How to Get Proof of Payment on the FNB App
- Open the FNB app and log in
- Tap on Accounts at the bottom
- Select the account you paid from
- Scroll through your transaction history to find the payment
- Tap on the transaction
- Select Share or Proof of Payment
- Choose to share via email, WhatsApp, or save as PDF
The proof of payment will include the date, amount, recipient details, and your reference number. This is the fastest method and works for all recent transactions.
How to Get Proof of Payment on FNB Online Banking
- Log in to FNB Online Banking at www.fnb.co.za
- Click on My Bank
- Select the relevant account
- Click on Transaction History
- Find the payment and click on it
- Click Proof of Payment to generate a PDF
- Download or email the document
How to Get Proof of Payment via Email
When you make a payment on the FNB app, you can choose to send a proof of payment immediately after the transaction. If you missed this step, you can still generate one later by following the steps above.
You can also call FNB on 087 575 9404 and ask them to email a proof of payment for a specific transaction.
What Does an FNB Proof of Payment Include?
- Your name and account number
- Recipient name and account number
- Transaction date and time
- Amount paid
- Reference number
- Payment status (completed or pending)
What If My Proof of Payment Is Not Accepted?
Some institutions require a stamped bank statement instead of a proof of payment. In that case:
- Download your bank statement from the FNB app (Accounts then Statements)
- Visit an FNB branch with your ID to get a stamped statement
- Request a certified statement through online banking
A stamped statement carries more weight than a proof of payment for legal matters, lease agreements, and some university applications.
How Far Back Can You Get Proof of Payment?
On the FNB app and online banking, you can access transaction history going back up to 6 months. For older transactions, you will need to request archived statements from FNB, which may take a few business days and could incur a fee.