LendPlus FAQs: Everything You Need to Know
Complete guide for South African borrowers
Last updated: September 2025
Quick Facts About LendPlus
- NCR registered credit provider (NCRCP17814)
- Loans from R500 to R4,000
- Repayment terms: 65-90 days
- 100% online application process
Table of Contents
1. Company Information
What is LendPlus?
LendPlus is a South African online loan company that started in 2023. They give short-term loans to people who need money quickly. The company is registered with the National Credit Regulator (NCR) under number NCRCP17814.
Is LendPlus legal and safe?
Yes, LendPlus is a registered credit provider. Their full company name is Lendplus Technology (Pty) Ltd with registration number 2023/805154/07. They must follow South African lending laws and regulations as of 2025.
Where is LendPlus based?
LendPlus is based in Cape Town, South Africa. They are part of the international Aventus Group, which operates in 16 countries.
✅ 2. Loan Basics
How much can I borrow?
You can borrow between R500 and R4,000. First-time customers usually get smaller amounts. If you pay back on time, you may qualify for larger amounts later.
How long do I have to pay back?
LendPlus loans must be paid back in 65 to 90 days. This is about 2 to 3 months. You cannot choose shorter periods.
What type of loans does LendPlus offer?
LendPlus only offers short-term personal loans. These are also called payday loans. You don’t need to give them anything valuable as security (no collateral needed).
How fast can I get the money?
If approved, you can get money in 15 minutes to 2 hours during business hours (8AM to 5PM, Monday to Friday). Weekend transfers may be delayed by your bank.
3. Application Process
How do I apply for a LendPlus loan?
Follow these steps:
- Go to lendplus.co.za on your phone or computer
- Create an account with your details
- Choose how much you want to borrow
- Upload your documents
- Wait for approval (usually 15-30 minutes)
- Sign the loan agreement online
- Set up DebiCheck for repayment
Can I apply on my phone?
Yes! LendPlus has a mobile app you can download from the Google Play Store. You can also use their website on your phone browser.
Do I need to visit an office?
No. Everything is done online. You don’t need to visit any office or sign physical papers.
✅ 4. Requirements
Who can apply for a LendPlus loan?
You must meet these requirements:
- Be a South African citizen or permanent resident
- Be between 23 and 62 years old
- Have a valid South African ID
- Have a working cell phone number
- Have a South African bank account
- Have regular income shown in bank statements
What documents do I need?
- Copy of your South African ID
- 3 months of bank statements (in PDF format)
- Proof of income (salary slip or bank statements)
Can I apply if I’m blacklisted?
LendPlus says they may consider people with poor credit or who are blacklisted. However, this doesn’t guarantee approval. Each application is reviewed individually.
Do I need a job?
You need regular income. This can be from a job, pension, SASSA grant, or business income. The income must show in your bank statements.
⚠️ 5. Costs & Fees
How much does a LendPlus loan cost?
LendPlus loans are expensive. Here are the main costs for 2025:
| Cost Type | Amount |
|---|---|
| Interest Rate (first-time) | 60% per year |
| Interest Rate (returning) | 36% per year |
| Initiation Fee (loans ≤ R1,300) | 15% of loan amount |
| Initiation Fee (loans > R1,300) | R165 + 10% of loan |
| Service Fee | R60 per month + daily rate |
Example: R1,000 loan for 90 days
- Loan amount: R1,000
- Interest (90 days): R90
- Initiation fee: R150
- Service fee: About R91
- Total to pay back: R1,331
6. Repayment
How do I pay back my loan?
LendPlus uses DebiCheck to take money from your bank account automatically on the due date. You must agree to this when you apply.
What is DebiCheck?
DebiCheck is a secure way for companies to take money from your account. You confirm the debit order with your bank when you sign the loan agreement. This protects you from unauthorised deductions.
Can I pay early?
Yes, you can pay early using the OZOW payment system through your LendPlus account. This may save you some interest.
What happens if I can’t pay on time?
Late payments result in additional fees. Contact LendPlus immediately at +27 71 872 4041 if you’re struggling to pay. They may offer a payment plan.
Can I extend my loan?
LendPlus offers extensions, but this costs extra money. You pay additional interest and fees. Only extend if absolutely necessary.
⚠️ 7. Problems & Complaints
How do I contact LendPlus?
- Phone: +27 71 868 5388 (8AM-5PM, Monday-Friday)
- Problem resolution: +27 71 872 4041
- Website: lendplus.co.za
- Online chat on their website
Common customer complaints about LendPlus:
- Double debits from accounts
- Unauthorised debit orders
- Poor customer service response
- Difficulty reaching them by phone
- Weekend and after-hours delays
What if LendPlus doesn’t help?
If LendPlus doesn’t resolve your problem, contact these authorities:
- National Credit Regulator (NCR): 0860 627 627
- NCR email: complaints@ncr.org.za
- National Consumer Commission: 0860 003 600
- Financial Sector Conduct Authority (FSCA): 0800 110 443
🚨 8. Safety & Scams
How do I know if it’s really LendPlus?
Only use these official channels:
- Official website: lendplus.co.za (check the URL carefully)
- Official app from Google Play Store
- NCR registration number: NCRCP17814
Red flags to watch for:
- Asking for upfront fees before approving your loan
- Contacting you from WhatsApp or Facebook
- Promising guaranteed approval
- Using different website addresses
- Asking for your banking passwords or PINs
General loan safety tips:
- Never pay money upfront for a loan
- Check if the lender is NCR registered
- Read all loan documents carefully
- Make sure you can afford the repayments
- Consider cheaper alternatives first
✅ Cheaper Alternatives to Consider
Before taking a LendPlus loan, try these options:
- Family or friends: Ask for a short-term loan with no interest
- Employer advance: Many employers offer salary advances
- Bank overdraft: Usually cheaper than payday loans
- Credit card cash advance: May have lower fees
- Stokvel or savings club: Borrow from your savings group
- Community organisations: Some offer emergency assistance
Our Final Recommendations
LendPlus is a registered credit provider that offers fast loans, but they are very expensive. Only use their services if you have a genuine emergency and no other options. Always make sure you can afford the full repayment amount before applying.
If you do use LendPlus, pay back on time to avoid extra fees. Keep all loan documents safe and monitor your bank account for any unauthorised deductions.
Most importantly: Explore cheaper alternatives first, such as family loans, employer advances, or bank overdrafts before considering payday loans.
Disclaimer: This information is provided for educational purposes and was last updated in September 2025.