How to Transfer eBucks to My FNB Account

How to Use eBucks with Your FNB Account

The truth about transferring eBucks and how to get maximum value

Last updated: October 2025

Quick Facts

  • eBucks cannot be transferred directly as cash to your account
  • You CAN pay your monthly bank fees with eBucks
  • eBucks never expire – save them as long as you want
  • 100 eBucks = R10 in value

⚠️ The Truth About Transferring eBucks

Here’s what you need to know: According to FNB’s official rules, eBucks cannot be converted to cash or transferred directly into your bank account as money.

This is clearly stated in the eBucks Terms and Conditions: “Monetary rewards may not be transferred to an eBucks Account and eBucks cannot be converted to cash.”

But don’t worry! There are still excellent ways to use your eBucks that save you real money. Keep reading to learn how.

How Much Are eBucks Worth?

Understanding eBucks value is simple:

eBucks Rand Value
100 eBucks R10
1,000 eBucks R100
5,000 eBucks R500
10,000 eBucks R1,000
💡 Good News: Your eBucks never expire! You can save them up for months or even years until you need them.

✅ Pay Your Monthly Bank Fees with eBucks

This is one of the best ways to use eBucks! You can pay your FNB monthly account fees using eBucks through the FNB App.

Step-by-Step Guide:

  1. Open the FNB Banking App on your phone
  2. Log in with your username and password
  3. Look for “eBucks” or “Rewards” section
  4. Select “Pay bank fees with eBucks”
  5. Choose how many eBucks you want to use
  6. Confirm the payment

Example: If your monthly bank fee is R120 for an Aspire account, you can pay it with 1,200 eBucks. This means you don’t spend cash on bank fees!

The “Pay in eBucks” Workaround

There is a clever way to get money back into your account using the “Pay in eBucks” feature. Here’s how it works:

How It Works:

  1. When you buy something with your FNB card (like groceries for R200)
  2. Within 30 days, you can use the FNB App to apply eBucks to that purchase
  3. If you apply 2,000 eBucks to that R200 purchase
  4. FNB will put R200 back into your account
⚠️ Important Rules:
  • Only works for purchases made in the last 30 days
  • You must have enough eBucks to cover the full amount
  • Not all transactions qualify

Steps to Use This Feature:

  1. Open FNB App
  2. Go to your transaction history
  3. Look for “Pay in eBucks” option
  4. Select the purchase you want to offset
  5. Apply your eBucks
  6. The money returns to your account

✅ Best Ways to Use Your eBucks

1. Shopping at Partner Stores

Use eBucks at these popular stores:

  • Pick n Pay: Get up to 15% back when you shop
  • Checkers: Save on groceries every month
  • Clicks: Health and beauty products
  • Takealot: Electronics, books, and more
  • SPAR: Grocery shopping

2. Fuel at Engen

Use your eBucks card to pay for fuel at Engen service stations. This can save you money every time you fill up!

3. Airtime and Data

Buy airtime and data bundles using eBucks through:

  • FNB Banking App
  • FNB Cellphone Banking
  • eBucks website

4. eBucks Travel

Book flights with big discounts! As of October 2025, you can get up to 40% off on domestic flights. The discount now applies to the full ticket price, including taxes.

5. eBucks Shop

Shop online at the eBucks Shop for electronics, appliances, fashion, and more. You can pay entirely with eBucks or combine eBucks with cash.

6. FNB Flexi Fixed Deposit

You can “sweep” some eBucks into a 12-month fixed deposit. This helps you save while earning interest!

How to Check Your eBucks Balance

Method 1: FNB Banking App

  1. Open FNB App
  2. Log in
  3. Look for “eBucks” section
  4. Your balance shows at the top

Method 2: eBucks Website

  1. Go to www.ebucks.com
  2. Click “Login”
  3. Enter your SA ID number
  4. Enter your 4-digit eBucks PIN
  5. Balance shows on your profile

Method 3: SMS

Send an SMS with the word “balance” and your ID number to 32224

Cost: R1 per SMS

Method 4: Phone

Call eBucks Contact Centre: 087 320 3200

✅ Money-Saving Tips

💡 Tip 1: Use your FNB virtual card at Checkers, Clicks, and Engen to earn maximum eBucks rewards!
💡 Tip 2: Save your eBucks for big purchases or use them for essentials like bank fees and groceries.
💡 Tip 3: FNB Easy account holders can get 99c bread vouchers at Shoprite using eBucks rewards (4 loaves per month).
💡 Tip 4: Check the FNB App regularly for special eBucks deals and limited-time offers.
💡 Tip 5: Your eBucks never expire, so don’t rush to spend them. Wait for good deals!

🚨 Watch Out for eBucks Scams!

Common Scams to Avoid:

Scam 1: “Transfer eBucks to Cash” Services

Some people claim they can convert your eBucks to cash for a fee. This is a scam! They’ll steal your eBucks or your FNB login details.

Scam 2: Fake eBucks SMS Messages

Never click on links in SMS messages claiming you’ve won eBucks. FNB won’t ask for your PIN or password via SMS.

Scam 3: “Buy My eBucks” Offers

People might offer to sell you eBucks at a discount. This violates FNB rules and could get your account closed.

Protect Yourself:

  • Never share your eBucks PIN with anyone
  • Don’t give out your FNB login details
  • Only use the official FNB App or eBucks website
  • Be suspicious of “too good to be true” offers

Quick Comparison: Best Ways to Use eBucks

Option Best For Value
Pay Bank Fees Saving monthly costs Excellent – 1:1 value
Groceries (Pick n Pay, Checkers) Essential spending Very Good – plus extra savings
Fuel at Engen Regular drivers Good – plus earn more
Airtime/Data Prepaid users Good – convenient
eBucks Travel Planning holidays Excellent – up to 40% off
Online Shopping (Takealot) Electronics, books Good – wide selection

Our Final Recommendations

Bottom Line: While you cannot transfer eBucks directly as cash to your FNB account, there are many valuable ways to use them that save you real money.

Best Strategy:

  1. Use eBucks to pay your monthly bank fees first
  2. Spend remaining eBucks at partner stores for groceries and essentials
  3. Save up for big ticket items or travel bookings with big discounts
  4. Remember: eBucks never expire, so take your time to find the best deals

Contact eBucks: If you have questions, call 087 320 3200 or visit www.ebucks.com

Disclaimer: This information is provided for educational purposes and was last updated in October 2025. eBucks rules, fees, and partner offers may change. Always verify current information with FNB before making decisions.

For complaints or disputes about eBucks, contact the eBucks Contact Centre at 087 320 3200 or visit www.ebucks.com. For general banking complaints, contact the Financial Sector Conduct Authority (FSCA) at 0800 110 443 or visit www.fsca.co.za

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