In short: PEP stores sell funeral cover through Pepkor’s insurance partner Abacus (plans appear on PEP’s Abacus page). Published options include Individual, Family and Single Parent Family cover for policyholders aged 18–64, with death benefits shown from about R15 000 to R35 000 on selected plan tiers and premiums from about R60 to R150 per month depending on plan. Accidental death and a short monthly provider benefit appear on those tables. A 6-month waiting period (or six consecutive monthly premiums, whichever is later) applies to natural-cause death for the policyholder, nominated spouse and nominated child. Figures change. Read the policy. This is general information only, not financial advice and not an insurance recommendation.
Sources: PEP Online – Abacus funeral plans; Pepkor Financial Services (Abacus); Abacus funeral / death cover; Abacus submit a claim; National Credit Regulator (credit/insurance consumer themes).
Who underwrites PEP funeral cover
Pepkor lists Abacus Insurance as the insurance arm across its retail network. Abacus’s own funeral page describes cover underwritten by Abacus and points policy queries to customercare@abacus-insurance.co.za or toll-free 08600 777 444 (Abacus claim pages also show 0800 777 444 in places; use the number on your policy documents). Abacus site footers identify Abacus Insurance Limited and Abacus Life Limited as authorised FSPs (for example Abacus Insurance Limited FSP 47063). Confirm the exact underwriter and FSP number on your schedule.
Plan themes on PEP’s Abacus page (confirm live)
- Individual Cover: policyholder 18–64; example premiums R60 / R80 / R100 pm with death benefits R15 000 / R25 000 / R35 000; matching accidental death benefit for the policyholder at no additional premium on that table; monthly provider benefit R1 000 for 3 months on death of the policyholder.
- Family Cover: policyholder, one spouse (both 18–64) and up to five unmarried children under 25; example premiums R85 / R120 / R150 pm with higher child benefit bands by age.
- Single Parent Family Cover: policyholder 18–64 and up to five unmarried children under 25; example premiums R60 / R90 / R110 pm.
- Marketing line on the same PEP page: get up to R100 000 funeral cover for yourself and add up to 21 family members (confirm which bundle and terms apply in store or online).
Treat the tables as a snapshot. Ask for the current policy wording, waiting periods, exclusions and premium before you debit.
Waiting periods and claims
PEP’s Abacus page states a waiting period of six consecutive months or six consecutive monthly premium payments, whichever the later, for natural-cause death of the policyholder, nominated spouse and nominated child. Accidental death rules differ by policy; read yours. Abacus’s claim page says you can submit online, email customer care, call the toll-free line, or return to the store where you bought the policy. Keep IDs, death certificate and policy numbers ready. Claim timelines Abacus publishes (for example funeral and credit life themes) apply only once documents are complete; they are not a promise for every case.
Disclaimers
Funeral cover is long-term insurance. Code Cash is not selling this policy and is not your adviser. Compare waiting periods and cover amounts with other licensed products if you need to. For credit-related insurance sold with loans, the NCR and the insurer’s complaints process also matter. Never cancel existing cover until a new policy is active and you understand the new waits.
Last checked: September 2026 against PEP’s Abacus funeral plans page, Pepkor Financial Services, Abacus funeral and claims pages, and NCR home. Premiums and benefits change. Confirm in store or on official Abacus / PEP channels. Not financial advice.