In short: For a normal Absa CashSend, Absa’s product page lists collection at an Absa ATM, Pick n Pay or Boxer. It does not list Shoprite, Checkers, Usave or Spar as standard CashSend partners, so do not assume a till that pays out another money service will accept Absa CashSend. You need the 10-digit reference or withdrawal number (SMS to the beneficiary) and the 6-digit PIN from the sender. The CashSend is available for 30 days. Confirm on Absa before you travel. Not financial advice.
Source: Absa CashSend.
Where Absa says you can collect
- Absa ATM: select CashSend Withdrawal, enter the 10-digit reference, then the 6-digit PIN, then take the cash.
- Pick n Pay: any till point; present both codes to the till operator.
- Boxer: any till point; present both codes to the till operator.
Absa states you will be given the full amount of the CashSend at those retailers. Collection hub with the same official list: where can I withdraw Absa CashSend. Shoprite-specific answer: can I withdraw Absa CashSend at Shoprite.
Shoprite, Checkers, Usave or Spar?
Not on Absa’s current CashSend page. A store may process Shoprite Money Market, Instant Money, eWallet or another brand at the same counter. That does not mean Absa CashSend codes will work there. If someone sent you Absa CashSend and you are standing at Shoprite or Spar, leave and use an Absa ATM, Pick n Pay or Boxer instead of retrying until the codes lock.
Absa Rewards earn at Shoprite group stores (where Absa publishes that programme) is a separate partnership. It is not CashSend collection.
What you need at the till or ATM
- 10-digit reference / withdrawal number sent by SMS to the beneficiary’s cellphone
- 6-digit PIN / access code created by the sender and shared safely (not by posting it publicly)
You do not need an Absa account or Absa card to collect a CashSend Absa has already issued. Keep both codes private. If the SMS is missing, the sender can manage unredeemed CashSends on Absa Online Banking (and Absa ChatWallet help lists options such as resend SMS, change access code, or cancel an unredeemed CashSend).
Limits and the 30-day window
On Absa’s CashSend page, for Online Banking, the Banking App and ATM sends, Absa states limits of R5 000 per day and R25 000 per month for existing and once-off beneficiaries (cellphone banking shows lower limits on the same page). Absa recommends amounts in increments of R50 or rounded to the nearest R100. Your CashSend transaction is available for 30 days only. After that, treat the voucher as expired under Absa’s published rule and ask the sender to check unredeemed management on Absa Online Banking.
If collection fails
- Confirm you are at an Absa ATM, Pick n Pay or Boxer, not another retailer’s money counter.
- Re-check the 10-digit and 6-digit codes with the sender (quietly).
- Try another Absa ATM if the machine errors; note the ATM number if Absa asks for it.
- Sender: use Absa Online Banking / ChatWallet unredeemed options or Absa published support (Absa lists help numbers on the CashSend page).
Do not share OTPs or full card details with anyone offering to “unlock” a CashSend.
Last checked: September 2026 against Absa’s CashSend product page (ATM, Pick n Pay, Boxer; 30-day availability; daily/monthly limit themes). Partners and limits can change. Confirm on Absa before you send or travel. Not financial advice.
They sent me an absa cash send of R730 but absa ATMs don’t have R10 what can I do to c
They sent me an absa cash send of R730 but I can’t withdraw it because absa ATMs don’t carry R10,so what can I do…the sender cannot return it since he’s not reachable…it’s a six digit pin number cash send.where can I withdraw it
They sent me an absa cash send of R730 but I can’t withdraw it because absa ATMs don’t carry R10,so what can I do…the sender cannot return it since he’s not reachable…it’s a six digit pin number cash send.where can I withdraw it