In short: The Capfin USSD code is *134*6454#, as listed on Capfin’s official Contact Us and FAQ pages. Existing customers can use it to make an alternative payment arrangement or to get a settlement quote. Capfin also lists call centre 087 354 0000 (weekdays 08:00 to 18:00), WhatsApp 066 000 0683 and email info@capfin.co.za. Capfin loans are for adults 18+. Confirm numbers on Capfin before you dial. Not financial advice.
Sources: Capfin FAQ; Capfin Contact Us.
Official Capfin USSD
On Capfin’s public FAQ and Contact Us pages, the USSD facility published is:
- *134*6454#
Capfin’s FAQ links that USSD to tasks such as:
- Making an alternative payment arrangement (alongside Collections 087 285 1234 or your online profile)
- Obtaining a settlement quote (alongside the online profile or 087 354 0000)
Only use the code Capfin publishes on capfin.co.za. Do not trust a random “Capfin USSD” forwarded on WhatsApp. Capfin does not publish other USSD shortcuts, so ignore any “track loan” codes shared online.
USSD still needs your Capfin-registered details. If the menu rejects you, you may not be an existing customer on that cellphone number. Use Capfin’s apply channels or call the contact centre instead of guessing another code.
Official Capfin contact paths
From Capfin Contact Us (confirm live on that page):
- Call centre: 087 354 0000. Capfin lists weekdays 08:00 to 18:00
- WhatsApp: 066 000 0683
- Email: info@capfin.co.za
- USSD: *134*6454#
- Fax: 086 688 0000
- Collections (payment arrangements): 087 285 1234 (FAQ)
Office address Capfin publishes: 1 Industrie St, Kuils River, Cape Town, 7580. Document uploads Capfin lists include the website upload tab, scanning at PEP or Ackermans, email to docs@capfinmail.co.za with your SA ID in the subject line, or fax 086 688 0000.
How to apply (Capfin FAQ: published channels only)
Capfin’s FAQ says you may apply:
- Online at www.capfin.co.za
- Via SMS to 33005
- In any PEP or Ackermans store nationwide
Requirements Capfin lists include being 18 or older, a valid SA ID, permanent employment with the latest payslips or bank statements, a cellphone number, and a supported SA bank account (Capfin names Standard Bank, Absa, FNB, Nedbank, Capitec, African Bank and TymeBank among supported banks). Capfin offers loans of up to R50 000 subject to affordability. Pay-out is described as within 48 business hours after approval, subject to DebiCheck mandate confirmation with your bank. If an application is declined, Capfin’s FAQ says you may reapply after 30 calendar days.
See what you owe / statement view
Capfin does not publish a separate “download PDF statement” walkthrough in its public FAQ. To see your loan, log in at Capfin with your SA ID and OTP, then open Your Active Loans. For a settlement quote, Capfin lists the online profile, *134*6454#, or 087 354 0000. Capfin says a settlement quote is valid until the date you select and never for more than 21 days, and that the quote can differ from the on-screen balance because interest, fees and Capfin Life (where applicable) accrue to the settlement date. Step-by-step: How to check your Capfin loan statement.
Safety
- Type www.capfin.co.za yourself. Do not tap cold links in SMS or WhatsApp.
- Never give anyone your bank PIN, and never pay an upfront “release fee” for a loan.
- If a message claims to be Capfin but the number is wrong, hang up and use Contact Us numbers from the website.
- Approve DebiCheck prompts only when you recognise Capfin as the creditor and the amounts match your loan offer.
Related Capfin guides
Last checked October 2026 against Capfin FAQ and Contact Us. Capfin is a registered credit provider. Credit is subject to Capfin’s criteria. Lending products are for persons 18+. CodeCash is independent and not affiliated with Capfin. Not financial advice. Confirm every number and menu on Capfin before you act.