Quick Answer: YES! Standard Bank offers Smart ID services at selected branches across South Africa.

1. How It Works at Standard Bank
2. What You Need
3. Costs and Fees
4. Branch Locations
5. Step-by-Step Process
6. Pro Tips
7. Other Options

How Smart ID Services Work at Standard Bank

Standard Bank, South Africa’s largest bank by assets, is part of the Department of Home Affairs Smart ID bank partnership. You can apply for your Smart ID card at participating Standard Bank branches using the eHomeAffairs system.

The big advantage: Standard Bank has the widest branch footprint of any bank in South Africa, including branches in smaller towns that other banks may not cover. This means more South Africans have access to a nearby Smart ID service point.

Who can use this service: Any South African citizen or permanent resident aged 16 or older. You do not need a Standard Bank account.

What You Need to Apply

For First-Time Applicants (16+ years):

• Your original birth certificate
• Proof of address (utility bill, bank statement, or affidavit)
• If under 18: parent or guardian must accompany you with their ID

For Green ID Book Upgrades:

• Your green barcoded ID book
• Marriage certificate (if changing surname)
• Divorce decree (if applicable)

For Replacement (Lost/Stolen/Damaged):

• Police affidavit (if lost or stolen)
• Birth certificate
• Proof of address

Smart ID Costs in 2026

Service	Cost
First-time application (16-18 years)	FREE
First-time application (18+ years)	R140
Green ID book upgrade	R140
Replacement (lost/stolen)	R140

Payment: You pay online through the eHomeAffairs portal before your branch visit. The bank branch does not handle payments.

Which Standard Bank Branches Offer Smart ID Services?

Standard Bank is rolling out Smart ID services across its extensive branch network. Given the size of their footprint, they are expected to offer the widest coverage of any participating bank by the end of 2026.

To find your nearest participating branch:

• Check the eHomeAffairs portal and select “Bank Branch” to find Standard Bank locations
• Call Standard Bank on 0860 123 000 to confirm Smart ID availability
• Use the Standard Bank app or website branch locator

Step-by-Step Process

1. Go online: Visit eHomeAffairs.gov.za and create your account
2. Fill in the application: Select “Smart ID Card” and complete your personal details
3. Pick Standard Bank: Choose “Bank Branch” as the service point and select your nearest participating branch
4. Pay the fee: R140 online payment (free for applicants aged 16-18)
5. Book your time: Choose a convenient appointment slot
6. Visit the branch: Bring your eHomeAffairs reference number and all required documents
7. Capture biometrics: Your photo and fingerprints are taken (about 15 minutes)
8. Collect your card: Pick up your Smart ID at the same branch in 4-6 weeks when you receive the SMS notification

Pro Tips for a Smooth Application

• Smaller branches are often quieter and faster than flagship city centre locations
• Screenshot everything: Save your eHomeAffairs reference number, payment receipt, and appointment confirmation
• Arrive 10 minutes early so you are ready when your slot comes up
• Photo rules: No glasses, no hats (religious headwear allowed), neutral expression
• If you are upgrading from a green ID book, bring the original book with you
• Set a reminder to collect your Smart ID once you get the SMS, you have 90 days before it is returned to Home Affairs

Other Places to Apply for a Smart ID

If Standard Bank branches near you are not yet offering this service, you have other options:

• Department of Home Affairs offices: The traditional route. Expect longer waiting times but available everywhere.
• Other banks: Capitec, FNB, Absa, Nedbank, and Standard Bank all participate in the programme. Check our guides below for details.
• eHomeAffairs online: Start your application at eHomeAffairs.gov.za regardless of where you do your biometrics.